Reservations Co-ordinator

7 months ago


London, United Kingdom IBIS Full time

**Company Description**
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you

As our next Reservation Coordinator, you

Are the face of IBIS London City Shoreditch extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
- Perform general office duties, including answering the phones, handling incoming correspondence from costumers in a timely and professional manner;
- Responsible for the quality of the rooms sales;
- Ensure that all reservations are 100% accurate;
- Co-ordinate and control the flow of documents and information between hotel and guests;
- Promote and maintain customer loyalty
- Make the link with the different departments of the hotel to ensure a wonderful guest experience;
- Are a passionate individual, dedicated to continuously improving the quality of the hotel's services.

Ready to discover more? Get in touch with us. We would love to hear from you.

A little more information:
Contract Type - Permanent

Shift Time - 169 hours/month

Start Date - As soon as possible

Location - Shoreditch

Salary - £13.16 per hour

One more thing

Work Experience
- Strong interpersonal and problem solving abilities.
- Ability to multitask and prioritize.
- Highly interactive and engaging.
- Exceptional interpersonal skills.
- Exemplary time management and organizational skills.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong

Information on the processing of personal data

**Additional Information** Benefits**

As part of our team you can have:

- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Pension Scheme
- Talent gym access
- Additional holidays with service
- Delicious complimentary meals on duty prepared by our creative chefs
- Career opportunities across a network of international brands
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
- And more: recommend a friend scheme; Employee Advisory Service



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