IT Helpdesk Engineer
3 weeks ago
**IT Helpdesk Engineer**
**£21,000 - £25,000 per annum**
**Sheffield - Hybrid**
**Full Time Permanent**
Dental IT has an excellent opportunity for a Helpdesk Engineer to join our busy team in Tinsley, Sheffield. This is a full time position, with a starting salary of between £21,000 and £25,000 depending on experience,
**About the company**
Dental IT Ltd are a specialist IT service provider to hundreds of dental practices in the UK. We offer hardware and software support, installation and upgrades as well as network and infrastructure services. We are a rapidly expanding business that operateon a UK wide level and are looking for an experienced engineer to join our existing team of engineers.
**What's in it for you?**
- An opportunity to join a growing company at the forefront of technology
- A chance to input into the IT strategy of the business
- Benefits such as company phone, home broadband for permanent staff
- An excellent opportunity to develop a variety of skills, including desktop support, onsite installations and project management
- A salary of £21,000 to £25,000 - we are constantly reviewing and rewarding hard work with pay increases.
**The role**
- Taking and logging customer calls
- Windows administration and build
- Troubleshooting Internet connections
- Setting up printing and scanning
- WiFi configuration
- Basic Active Directory administration
- DNS setup and administration
- NAS devices setup and administration
- Understanding ethernet networking
- Working with Microsoft Office and 365
- Workstation hardware troubleshooting
- Running backup and restore software
- Managing Anti virus software
**Key skills**
- Proactive
- Attention to detail
- Great communicator
- Fast paced and good under pressure
- Can-do attitude
- Great technical knowledge
- Team player
- Ambitious - want to learn and progress
- Open to out of hours work
**Benefits**:
- Casual dress
- Company events
- Company pension
- On-site parking
- Company phone and broadband (after probationary period)
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