Global Release Manager

3 weeks ago


Sheffield, Sheffield, United Kingdom HSBC Full time

Job description

Global Release Manager

Big Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC's global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world's leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2023 and beyond, we are currently seeking a Global Release Manager, to join HSBC.

Role Description:

You will be part of a Global Release Management team working alongside multiple cross-functional teams, delivering fast paced technology enhancements to our digital platforms. As a Release Manager you will be the "Gatekeeper to production" for all technical releases and therefore must demonstrate a sense of urgency, commitment to quality and a high accountability for all deliverables, communications, and overall performance. You will be creating and negotiating release plans with delivery teams, drive end-to-end release ceremonies and continuously seek ways to improve processes. You must be an excellent communicator and able to establish connections across the organisation.

Responsibilities:

  • Work with Agile Delivery teams to review status, risks, dependencies, and issues associated with each project and utilise problem solving thinking to find alternative solutions.
  • Present changes in various IT Change Management forums and clearly explain technical aspects and risks.
  • Organising and managing cross functional deployment teams / resources to perform release deployment activities.
  • Continuously seek to improve and set best practices across release management.
  • Lead end-to-end release ceremonies, such as Scope Evaluation, Go/No Go, retrospectives.
  • Own and maintain complex release calendars across several cross functional teams.
  • Communicate upcoming technical releases in a clear and digestible format to stakeholders.
  • Establish and adhere to governance processes and systems to ensure effective and efficient releases across the release lifecycle.

Requirements

Essential Skillset/Experience:

  • 3+ years hands-on experience running complex deployments and releases in a highly regulated industry.
  • Strong technical understanding of platform technology and cloud deployments.
  • Demonstrable experience of multi-tasking whilst delivering high quality outputs.
  • Experience of working in large, complex global organisations which are regularly subject to changes.
  • Strong analytical thinking and problem-solving skills.
  • Strong sense of accountability for deliverables and overall performance.
  • Proven ability to negotiate timescales and resources with delivery teams.
  • Able to establish working relationships and connections across the organisation.
  • Excellent communication and influencing skills, both written and verbally.
  • Show high resilience and adaptability to various circumstances.

The role will be based in Sheffield. This role supports Hybrid working

Come Power a Business that Defines How to Power the World

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email:

Telephone:

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process."

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