Help Desk Administrator

5 months ago


Solihull, United Kingdom Bridge of Hope Full time

** Help Desk Administrator**
**Solihull**
**£25,000 + Company Benefits
**Your new company**
- A global Facilities Management Service provider who aim to create a culture of workplace safety and wellbeing

**Your new role**
- Determine the nature, priority of faults based on information provided by the client
- Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders
- Managing the supply chain and drive them to attend within required SLA's
- Driving the engineering team to attend to all callouts within required SLA's
- To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this
- Raise and assign work orders to relevant resources

**What you'll need to succeed**
- Experience in a similar role
- Ideally have worked within a facilities management department
- Excellent communication skills and the ability to build positive relationships

**What you'll get in return**
- Industry leading training, support and career development with a company offering long term stability with a world class reputation.
- Extensive and highly competitive benefits package

***
**What you need to do now**

Resourcing Group is acting as an Employment Agency in relation to this vacancy.


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