Technical Delivery Officer

1 month ago

Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

**Technical Delivery Officer (HR Systems)**: Posted on 1 December 2023 Apply
- Directorate BHCC: Governance, People & Resources
- Salary £26873 - £28770
- Contract Fixed Term

**Location**:
Bartholomew House, Brighton

Smaller map

**Job Summary**:
- Job reference- orbis/TP/24/37343-
- Positions available- 1-
- Working hours- 37-
- Closing date- 10 March 2024-
- Job category- Information Technology-
- Organisation- Brighton & Hove City Council**Job introduction**:
Are you great with systems and able to work with a wide range of diverse customers and software providers?

Can you work in a small team to solve problems and make improvements?

Are you good with technology and have experience working with HR Payroll systems?

Do you have a passion for data and experience with reporting software such as Business Objects or similar software?

If so, you might be interested in our Technical Delivery Officer vacancy within the HR Systems Team.

The Team works flexibly both from Home and in the Office, based in central Brighton a short walk from the sea. As an employer we support Hybrid working and flexible working arrangements that suit your needs.

**Fixed term for: 1 year to cover for an internal secondment.**

Interviews Week commencing: 18th March 2024

**About the role**:
The HR Systems team are a small group of problem-solvers and Business Objects report-writers with the responsibility for the day to day running of our HR/Payroll system (iTrent) and providing customer support for technical queries. This includes liaison with the software supplier and system maintenance.

Alongside this work, we play an important role in delivering improvements by testing system upgrades, creating system builds, improving business processes, and participating in projects to deliver new systems modules and integrations. You and the team will also fulfil reoccurring and ad-hoc reporting requests.

As the Technical Delivery Officer, you will:

- Support first line users of our HR / Payroll System, iTrent. This includes, problem solving, investigating technical issues, escalating cases to our software provider and monitoring fault resolution.
- Support the team with user acceptance testing as part of our regular version releases.
- Developing reports for a wide range of different purposes, including but not limited to payroll vetting, statutory returns and ad hoc customer requests.
- Support the Senior Technical Delivery Officers on system improvement projects and implementing process improvements.
- Work with a wide range of different teams and stakeholders including HR, Payroll, project teams, and IT developers.

You’ll be someone who:

- Has experience in the administration of a HR and Payroll database (iTrent is an advantage)
- Has experience or is familiar with software testing and maintenance.
- Has experience of reporting tools such as Excel, Business Objects, Power BI or similar products.
- Understands information governance and data handling.

**Additional information**:
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

**Company information**:
**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

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