Group Compliance Coordinator

3 months ago

Exeter, United Kingdom CitNOW Video Full time

**About us**

With just under 300 employees worldwide, the CitNOW Group is a global market leading provider of software for the automotive industry, created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience. The CitNOW Group is made up of 10 leading technology companies; CitNOW, Dealerweb, Quik, Reef, RTC, Tootle, Web1on1, AutoSLM, Autoimaging and dealerdesk.

The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for within the UK, we pride ourselves on being a great place to work.

**About the role**

The Group Compliance team are recruiting for a Group Compliance Coordinator to work closely with our Group Head of IT & Compliance, Group Chief Technology Officer, Group Chief Customer Officer and corresponding teams on several key projects to aid in the coordination of contractual, legal and security compliance.

You will aid the Group Compliance Manager with several administrative tasks linked to our ISO 27001 accreditation and GDPR practices, as well as assisting in contractual negotiations with third party suppliers and customers and raising of ad hoc agreements.

This role is based at our offices in Stirling or Exeter, however we appreciate the importance of a positive work life balance and have a hybrid home and office working model.

**Key responsibilities include**:

- Assist in the upkeep of our ISO 27001 accreditation by organising policy reviews
- Ensure the general upkeep of the ISMS by supporting with a variety of administrative tasks
- Assist in the upkeep and/or implementation of other Accreditations (including, but not limited to, Cyber Essentials, TISAX etc)
- Collaborate with other functions within the business to promote and raise awareness of compliance
- Provide administrative support to the Group Compliance Manager, Sales and Customer Success teams for customer contract negotiations
- Assist in the creation of new policies and procedures for ISO 27001 and GDPR practices
- Assist in contractual administration and management tasks relating to our customers, as well as third party suppliers and partners
- Build strong relationships with other areas of the business and assist in the management of key relationships with third party suppliers and partners
- Ad hoc compliance tasks

**You must have**:

- Experience in contract and security documentation
- Exposure to ISO 27001 or other Information Security Accreditations
- A good knowledge of GDPR Practices
- A highly organised approach, with a high level of attention to detail
- Technical proficiency with Outlook, MS Office, including Word, Excel, and PowerPoint
- A process driven approach, with the ability to follow, as well as implement, new processes within the business

In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing.

We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us.

The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued.

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Employee discount
- Enhanced maternity leave
- Flexitime
- Free flu jabs
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Referral programme
- Wellness programme
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Exeter, EX5 2FN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Compliance management: 1 year (preferred)

Work Location: In person

Reference ID: GCC

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