Receptionist
4 months ago
RESORT: Thurnham Hall
LOCATION: Thurnham, Lancaster, LA2 0DT
HOURS: 40 per week
SALARY: £11.77 per hour
Thurnham Hall is a resort that is as unique as you are. We are recruiting for a Receptionist to join the team working on a shift basis with a flexible working pattern. With benefits including use of the leisure club, perks at work membership and discounted stays at other resorts; why not come and join the industry leader in holiday ownership
Reporting to the Head of Reception_,_ the main job duties will include, but are not limited to:
- Check guests in and out of the accommodation dealing with any queries, complaints and requests they may have, handling cash and taking payments where appropriate
- Answer the switchboard in a timely and professional manner
- General administrative duties and daily banking
- Be the first point of contact for all guests ensuring the expectations are met if not exceeded
- General ad hoc duties as requested by your managers
**Qualifications**_**, **_**skills and experience required to fulfil the role include**:
- Previous experience in a similar role
- The ability to multi task and work under pressure
- Excellent communication skills both written and verbal
- The ability to work on your own initiative as well as part of a team
- Have a ‘can do’ and positive approach
- Must be computer literate
- Resort privilege program/Employee discount throughout Europe
- Referral programme
- Generous holiday entitlement
- Access to Employee Assistance Program (EAP)
- Free parking
- Use of Leisure Facilities
- Uniform provided
- Great training opportunities
- Perks at Work Membership (discounts on various products)
**Job Types**: Full-time, Permanent
Pay: Up to £11.77 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Lancaster, LA2 0DT: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have your own transport?
**Experience**:
- Reception: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
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