Neighbourhood Housing Officer

3 weeks ago


Sevenoaks, United Kingdom West Kent Housing Association Full time

**Neighbourhood Housing Officer (£35,856 per annum, full-time, 11 months maternity cover)**

**Job Role**

We are looking for an experienced Neighbourhood Housing Officer, to join our skilled and friendly team.

You will be proactive and professional and be adept at tailoring your approach and service according to individual situations and circumstances. You will work closely with tenants to ensure they can sustain their tenancies and maintain their homes to a good standard to fulfil our landlord statutory obligations for compliance, and to meet Decent Homes Standards. You will use relevant tools, interventions and tenancy enforcement action, where necessary, to manage tenancy breaches, or anti-social behaviour. You will work with tenants to develop cohesive communities and areas where people want to and are proud to live.

You will work in partnership with other agencies and third parties to support tenants who may have complex needs or a number of vulnerabilities. You should be experienced in recognising and taking action in relation to any Domestic Abuse or Safeguarding concerns. You should have experience of and be confident to have challenging or difficult conversations in order to achieve the best possible solutions and outcomes.

You will be responsible for providing a full, housing management service for a patch of 580 properties, across the Sevenoaks District.

This position requires an enhanced DBS check, a full valid driving license with access to a private vehicle with business and commuting insurance.

**About Us**

At West Kent we’re passionate about the role a housing association can play in society and believe the **values** of an organisation are what makes it special. Our **vision** is to deliver places to live and space to grow for our current and future residents.

Our **values **guide us to how we do things from **delivering on our promises**, working with **honesty**, **integrity**, and **flexibility**, showing **compassion **and **self-awareness**, as well as a **commitment to learning** and equally important **working hard and having fun**.

**Benefits**

We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

**Application** Information**

There is information on our website about our recruitment process.

**Advert Closing Date: 9am on 12 February 2024**

**Interview Dates: 20 and 21 February 2024



  • Sevenoaks, United Kingdom Sevenoaks District Council Full time

    Employer: - Sevenoaks District Council- Salary: - £32,765 - £35,523- Location: - Council Offices, Argyle Road- Contract: - Contract- Working Pattern: - Full Time- Hours: - 37 hours per week.- DBS Check: - Yes- Closing Date: - 27/05/2024 at 23:59- Reference: - SDC/24/279639**Can you help reduce homelessness?** You’ll take a proactive and innovative...


  • Sevenoaks, United Kingdom Sevenoaks District Council Full time

    Employer: - Sevenoaks District Council- Salary: - £30,814 - £33,572- Location: - Council Offices, Argyle Road- Contract: - Temporary- Working Pattern: - Full Time- Hours: - 37 hours per week.- DBS Check: - Enhanced- Closing Date: - 15/01/2023 at 23:59- Reference: - SDC/22/222866**Can you help reduce homelessness?** You’ll take a proactive and innovative...

  • Triage Officer

    4 days ago


    Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Triage Officer (£32,724 full time salary, £14,150 actual salary, 16 hours per week, permanent)** **Job Role** We are looking for a dynamic and experienced Triage Officer who is committed to providing a high quality, customer focused service. You will work closely with residents and partners to achieve positive outcomes, ensuring that our residents are...

  • Purchasing Officer

    3 days ago


    Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Purchasing Officer (£28,447 per annum, full time, 12 months fixed-term)** **Job Role** West Kent Housing Association are seeking a Purchasing Officer to implement and maintain a centralised purchase ordering process, in conjunction with the new financial and accounting system and aligned to the procurement processes. We are looking for an organised and...

  • Purchasing Officer

    1 day ago


    Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Purchasing Officer (£28,447 per annum, full time, 12 months fixed-term)** **Job Role** West Kent Housing Association are seeking a Purchasing Officer to implement and maintain a centralised purchase ordering process, in conjunction with the new financial and accounting system and aligned to the procurement processes. We are looking for an organised and...


  • Sevenoaks, United Kingdom United Living Group Full time

    **Company Description** United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: - United Living Property Services revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. - United Living Infrastructure...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Tenancy Services Officer (£34,148 per annum, full time, fixed-term 10 months)** **Job Role** Due to the expansion of, and new opportunities for development within Tenancy Services, we have a further opportunity for an experienced Tenancy Services Officer, to join our skilled and friendly team. The position is a Fixed Term Contract of 10 months tocover...

  • Housing Register

    3 days ago


    Sevenoaks, United Kingdom Sevenoaks District Council Full time

    Employer: - Sevenoaks District Council- Salary: - £26,072 - £28,515- Location: - Council Offices, Argyle Road- Contract: - Permanent- Working Pattern: - Full Time- Hours: - 37 hours per week.- DBS Check: - Yes- Closing Date: - 15/01/2023 at 23:59- Reference: - SDC/22/222833Our Accommodation team focuses on our community and providing the best service we...


  • Sevenoaks District, United Kingdom Sevenoaks District Council Full time

    Employer: - Sevenoaks District Council- Salary: - £26,072 - £33,572- Location: - Sevenoaks District Council- Contract: - Contract- Working Pattern: - Full Time- Hours: - 37 hours per week.- DBS Check: - Yes- Closing Date: - 28/08/2023 at 23:59- Reference: - SDC/23/252346In our Private Sector Housing team, we have a strong emphasis on integrating housing...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Older People's Housing Team Manager (£34,079 per annum, full time, permanent)** **Job Role** An exciting opportunity for an experienced housing manager with a passion for service development to manage and develop our older people’s schemes across the county - Swanley, Edenbridge, Tunbridge Wells, Ashford, Dartford, and Sevenoaks, and help to...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Allocations Team Administrator (£23,117 per annum, full-time, permanent)** **Job Role** In this role you will be responsible for ensuring that the process of letting our homes runs smoothly. We are looking for someone who has good communication skills, you’ll need to be able to write in plain English and be confident on the telephone. Your customer...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Older People's Team Manager (£34,079 per annum, full time, permanent)** **Job Role** An exciting opportunity for an experienced housing manager with a passion for service development to manage and develop our older people’s schemes across the county - Swanley, Edenbridge, Tunbridge Wells, Ashford, Dartford, and Sevenoaks, and help to developand...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Head of Financial Control (£75,000 - £78,750 per annum, full-time, permanent)** **Job Role** Having recently implemented a new finance system (Advanced Financials), and with plans in place to change the financial year end from December to March, and to implement a new housing system (CX Civica) later in the year, this is an exciting time to be joining...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Reward & Recognition Business Partner (flexible hybrid working, £45,000 to £55,000 p.a, doe, 18 month FTC)** **Job Role** The primary purpose of the role is to review and enhance our pay and reward strategy in alignment with equal pay principles and organisational goals. The position reports to the Head of People and Organisational Development and...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Customer Service Advisors (2 Positions) - Full time equivalent salary of £26,354 per annum** **Job Role** You will have a positive attitude, excellent communication and customer service skills, and be committed to always doing the best for the customer. You need to be self-motivated and able to thrive and maintain quality results in a busy...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Property Team Administrator (£22,016 per annum, full time, 12 months fixed-term)** **Job Role** We are looking for a positive and organised administrator to become a key member of the Property Team. This role is to focus on the administration of cases of damp, mould and condensation in our homes. You will ensure that any reports of damp and mould are...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    **Sales & Marketing Adviser (£31,266 per annum, full-time, 10 months maternity cover with the possibility of an extension to 12 months)** **Job Role** West Kent have an ambitious development programme with approximately 100 units forecasted to hand over in 2023. We are seeking a proactive and organisedindividual to join our sales team. You should have...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    Reward & Recognition Business Partner (flexible hybrid working, £45,000 to £55,000 p.a, doe, 18 month FTC)  Job Role The primary purpose of the role is to review and enhance our pay and reward strategy in alignment with equal pay principles and organisational goals. The position reports to the Head of People and Organisational Development and involves...

  • Planner

    Found in: Talent UK 2A C2 - 1 week ago


    Sevenoaks, United Kingdom West Kent Housing Association Full time

    Planner (£29,050 full-time salary, 37 hours per week, 6 months fixed term)Job RoleWe’re looking for someone with not just excellent customer services, but someone that has the ability to listen, empathise and communicate clearly.You need to have good people skills and the ability to understand the needs of our tenants while at the same time having an...

  • Planner

    2 weeks ago


    Sevenoaks, United Kingdom West Kent Housing Association Full time

    Planner (£29,050 full-time salary, 37 hours per week, 6 months fixed term) Job Role We’re looking for someone with not just excellent customer services, but someone that has the ability to listen, empathise and communicate clearly. You need to have good people skills and the ability to understand the needs of our tenants while at the same time having...