Hospital Support Assistant

7 months ago


Grimsby, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

The post holders specific responsibilities are focused on maintaining high standards of cleanliness for the direct patient environment, clinical equipment and the provision of a quality food service in relation to the ward environment,. Duties include: Ensuring that National Patient Safety Agency Cleaning (NPSA) Cleaning Specifications and Publicly Available Specification (PAS) are adhered to by implementing ward cleaning schedules. Carrying out spot cleaning (eg floors, toilets) as required ensuring spillages etc are dealt with swiftly and efficiently, utilising the appropriate equipment and cleaning products for each specific task. Ensuring that all chemicals are used and stored correctly in accordance with Care of Substances Hazardous to Health (COSHH) procedures.

Ensuring food and drink spillages are promptly cleared up and patient tables and trays are maintained in a clean and hygienic manner, utilising the appropriate equipment and cleaning products for each task. Ensuring the routine flushing of little used outlets (LUO) in Line with the Trust Management of legionella and associated policies Ensuring mandatory training is completed within the timeframes specified and to undertake role specific training where the individual does not hold the suitable qualifications for the role or where standards change in line with legislation. Demonstrating leadership qualities by guiding and providing support to new or less experienced staff in support of induction of new starters Assisting patients/clients during contact ie: whilst working in wards areas where barriers to communication may exist. To verbally feedback to their line manager or ward staff any patient comment, positive or negative To be responsible for reporting to the appropriate person when requisition or repair and maintenance of equipment is required To maintain work records such as fridge temperature checks, food temperature checks, cleaning and flushing of little used outlet records recording results in line with the departmental procedure.

To participate in audits and surveys as necessary to own area of work recording faults and reporting them to the appropriate person. For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.



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