Hospital Support Assistant

7 months ago


Grimsby, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

Are you looking for your next career?

Why not join us as a Hospital Support Assistant in our busy fast pace hospital environment?

The facilities team are looking for a member of staff to join their team to support the cleanliness and patient feeding services in the hospital.

This is contracted position working 7am - 2:30pm, on a rota system.

This post is a role designed to support all cleaning and catering duties within the hospital.

The post holder is a member of a team dedicated to providing and maintaining high standards of cleanliness and food hygiene in accordance with the Trust’s Standards of Cleanliness and Food Safety Legislation.

Working directly with team members, patients and visitors providing a safe and effective service.

NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

The post holder’s specific responsibilities are focused on maintaining high standards of cleanliness for the direct patient environment, clinical equipment and the provision of a quality food service in relation to the ward environment,. Duties include:
Ensuring that National Patient Safety Agency Cleaning (NPSA) Cleaning Specifications and Publicly Available Specification (PAS) are adhered to by implementing ward cleaning schedules.

Carrying out spot cleaning (eg floors, toilets) as required ensuring spillages etc are dealt with swiftly and efficiently, utilising the appropriate equipment and cleaning products for each specific task.

Ensuring that all chemicals are used and stored correctly in accordance with Care of Substances Hazardous to Health (COSHH) procedures.

Through efficient work procedures ensure minimum disruption within the work area.

Service of beverages direct to patients, and the preparation and serving of meals including the collection of completed menu cards.

Cleaning of the ward kitchen, crockery, cutlery, equipment to meet the requirements of Environmental Health, departmental policies and procedures and the operation of dishwashing machines.

Ensuring food and drink spillages are promptly cleared up and patient tables and trays are maintained in a clean and hygienic manner, utilising the appropriate equipment and cleaning products for each task.

Ensuring the routine flushing of little used outlets (LUO) in Line with the Trust Management of legionella and associated policies

Ensuring mandatory training is completed within the timeframes specified and to undertake role specific training where the individual does not hold the suitable qualifications for the role or where standards change in line with legislation.

Demonstrating leadership qualities by guiding and providing support to new or less experienced staff in support of induction of new starters

**Assisting patients/clients during contact ie**: whilst working in wards areas where barriers to communication may exist.

To verbally feedback to their line manager or ward staff any patient comment, positive or negative

To be responsible for reporting to the appropriate person when requisition or repair and maintenance of equipment is required

To maintain work records such as fridge temperature checks, food temperature checks, cleaning and flushing of little used outlet records recording results in line with the departmental procedure.

To participate in audits and surveys as necessary to own area of work recording faults and reporting them to the appropriate person.

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retenti



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