Candidate Support Executive

2 weeks ago

Bedford, United Kingdom Verifile Full time

**Fancy joining us on our mission to make the World a more honest and safer place?**

We partner with thousands of clients to provide them with global CV verification and background screening services, making sure that every one of their employees is everything that they claim to be. Would you like to help us?

We achieve this by combining our expertise, high quality services, our innovative technology, and verified data sources from around the world to produce the most robust and compliant screening data for our customers.

We have a list of accreditations and awards to our name and we’re growing rapidly, so it’s exciting times. If you think you have what it takes, we'd love to hear from you

**Why join Verifile?**

As their main point of contact, we're here to answer questions, give the best possible levels of service and support and make sure everyone who gets in touch with us feels happy about working with Verifile.

Take a look at what our employees say. Here is a taster

**We’re inclusive**

Be yourself. That’s who we’re hiring. Our culture celebrates and supports the difference that makes each of us unique.

**More about the role**

**How you will make an impact..**
- You’ll be checking their submissions to identify any additional information required.
- You’ll take pride in ensuring that good people secure their new job, whilst using your critical eye and great attention to detail to spot any fraudsters and ensure that they are kept at bay.

**Need any more reasons to apply? This is the job for you if you have..**
- Great written and verbal communication skills
- Confidence and good interpersonal skills, with the ability to build a rapport quickly on the telephone
- Active listening skills and the ability to empathise whilst also encouraging and supporting
- Responsible, accountable and dependable with the ability to respond to varied situations
- A personable approach, a positive attitude and a passion for great customer service
- Patience and kindness to help others
- Have experience of a customer facing or customer service role

This is a hybrid role with a requirement to be in the office at least two days per week (of your choice). This role is part time, please see our careers site for the full time advert. Full training is provided.

**Sound Interesting?**

**All our employees will be required to undergo background screening to BS7858 standards.**
- Be Yourself:_ _We’re building a place where everyone feels comfortable and is empowered to bring their individuality to work. A place where everyone feels safe to share their experience and know that their individual voice will be heard, valued and respected. We value all cultures, backgrounds and experiences, and we truly believe that diversity drives creativity and innovation. Join our community and help us make the World a more honest and safe place to work._

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