Reception and Events Assistants

2 weeks ago


London, United Kingdom Mander Portman Woodward Full time

Mander Portman Woodward is an independent education provider and one of the best known and most well-respected independent colleges in the UK. We are excited to open Queen’s Gate House, an outstanding full boarding facility that completes our urban campus at MPW London. Based in London’s arts and science quarter, Queen’s Gate House is also an historic event and conference venue, and we have a multitude of events lined up for 2023.

We are looking for a Reception and Events Assistant to join our team, who will support the Events Team in managing the operational delivery of the facilities.

About The Role

You will:

- Ensure all guests to Queens Gate House receive the best possible experience.
- Assist at Reception where needed to check in guests to the building.
- Prepare Event/Conference rooms for customers specific requirements (this will involve manual handling tasks) including any catering requirements
- Assist in servicing customers with catering/refreshments
- Regularly ‘walk the floor’ to ensure facilities are fit for purpose and of high quality.
- Ensure all rooms and common areas are cleaned and organised responding to any major spills or other cleaning crisis
- Manage the delivery of large events as directed by the Events and Buildings Manager
- Ensure that customer requests and event requirements are met to the highest possible standard and any issues are resolved without delay.
- Assist in all aspects of the Coffee Shop operation and assist with stock takes and orders.

About You

You have:

- Experience in the hospitality and conference industry, as well as manual handling
- Knowledge of connecting Audio Visual and IT equipment is desirable.
- A personable and professional communication style
- Ability to meet tight deadlines, and adjust to alternative plans with ease
- Great teamwork skills, as well as initiative to complete tasks on your own
- A keen interest in events, and aspirations for development

Commitment to Safeguarding

Mander Portman Woodward is committed to the safeguarding and promotion of the welfare of children and young people. Applicants for the role must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. Further details of what this includes are found in Recruitment, Selection and Disclosure Policy.

**Salary**: £21,840.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Night shift
- Overtime
- Weekend availability

Application question(s):
This is in accordance with Safer Recruitment guidelines.

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 0010


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