Av & Reception Assistant

4 weeks ago

London, United Kingdom Career Legal Full time

Job Details

My client, a leading City based law firm, are seeking an AV / Reception Assistant to join their busy team.

Duties
- Providing excellent customer service to both external and internal clients
- Setting up hybrid/ in-person meetings & events with Audio Visual facilities
- Greeting and welcoming clients, showing them to meeting rooms/the business lounge and offering drinks
- Answering all incoming telephone calls and redirecting to the appropriate partner or employee
- Taking accurate, clear telephone messages and passing on to the relevant person in a timely fashion
- Responsibility for keeping an accurate record of meeting bookings
- Ensuring that the necessary catering and presentational facilities are provided for each room booking
- Ensuring that the meeting room(s) are cleared after use
- Ensuring a daily inspection of meeting room equipment, including lighting, fixtures and fittings and report any issues to the Facilities team
- Responsible for setting up telephone and video conference calls, ensuring all audio-visual equipment is in working order
- Maintaining the Reception area to ensure that it is always smart, professional looking and tidy
- Ensuring that flowers and decorations are appropriately displayed and newspapers and marketing materials are current
- Assisting with concierge and ad hoc duties as required of the business
- Assisting with Facilities when required

Experience
- Excellent communication skills both oral and written
- Good technical skills (working with PCs, laptops, screens and various online meeting platforms)
- Ability to use initiative
- A positive and proactive attitude
- Flexibility and commitment
- Strong attention to detail with a methodical and logical approach
- Strong customer focus
- Polite with a calm and professional manner
- Strong team player
- Good computer skills (including Outlook, Powerpoint, Microsoft Word and Excel)

This role is a 35-hour week on a rotating shift basis between the hours of 7.30 am to 6.00 pm. An indication of shift patterns are as follows:
7:30am - 3:30pm
8:00am - 4:00pm
9:00am
- 5:00pm
10:00am - 6:00pm

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