Office Services Assistant

1 month ago

Edinburgh, United Kingdom Royal BAM Group Full time

**Building a sustainable tomorrow**

BAM FM is recruiting an Office Services Assistant based in Edinburgh. This is a 12 month Fixed Term Contract. Working 35 hours per week Monday to Friday and hours of work are 9.00am - 5.00pm.

**Your mission**
- Provide high quality customer service in all communications with internal and external clients.
- Resolve internal and external customer enquiries, referring those that you are unable to resolve to the correct recipient.
- Maintain accurate paper and computer-based records.
- Maintain established paper and computer-based filing systems.
- Order and maintain stationary, kitchen and equipment supplies.
- Process post and book couriers
- Order and deliver drinks and lunches in accordance with pre booked requirements.
- Manage meeting room schedule.
- Timely preparation of meeting rooms to ensure they are tidy and set up ready for meetings.
- Clear up meeting rooms after use in a timely manner, ready for the next meeting.
- Ensure Company and legislative health and hygiene standards and requirements are complied with at all times in providing food and drink.
- Work in accordance with established processes
- Deal with office maintenance issues in a timely and efficient manner, e.g call in maintenance providers as and when provided.
- Ensure the inspection of office equipment and services is carried out at intervals to accord with legislative/manufacturers recommendations and requirements
- Sign for all deliveries, and either distribute as appropriate or inform the relevant individual or department of the delivery.
- Carry out other relevant duties as required for time to time

Specific for Receptionist(s):

- Arrange visitor passes
- Arrange permanent passes for new starts and activate
- Ensure visitors sign in and out in order to maintain an accurate record at all times of visitors in the building.
- Greet and direct visitors in a friendly and professional manner.
- Ensure the relevant person is informed, in a timely manner, of their visitor’s arrival.
- Check the implementation of new office systems.
- Check the health, safety and environment of the office in line with risk assessments.
- Provide holiday cover (for another receptionist)

**Who are we looking for?**
- Successful experience of working in a general administration support role and/or in a customer services environment.
- Demonstrable knowledge of operating office equipment and IT, e.g. telephone, computer with standard software, copier, printers etc., to access, input and verify information.
- Strong organisational / administrative skills
- Customer focused: friendly, personable

**What’s in it for you?**

A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development.

**Your work environment**

People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We’re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

Be you Join us today, so we can achieve amazing things together and build a sustainable tomorrow.

**Who are we?**

The art of building is about building for communities; it’s about building for life.

Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar.

Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day.

**Our recruitment process, what you need to know?**

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at anytime you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you.

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