Planned Care Pathway Co-ordinator

2 weeks ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

Do you love working with information and detail whilst contributing to patient care at the same time? An exciting opportunity has arisen for a Patient Pathway Co-ordinator to join the Commissioning, Performance & Intelligence Directorate.

You will, with your team colleagues, work flexibly supporting the management of Referral to Treatment pathways and other access standards, as well as supporting the delivery of effective waiting list management.

A significant part of this role will be carrying out pathway validation of the waiting list, which will require methodical, independent working with good attention to detail.

You will be self-motivated, adaptable, have excellent time management, as well as a willingness to learn new skills. The work requires a flexible approach, initiative and the ability to motivate and influence others. You should be comfortable with handling data and information, and good Excel skills are a must. The team will provide a supportive work environment where shared and professional development is encouraged.

Applicants wishing to work part-time, job-share or work flexibly can be considered.

At Royal Cornwall Hospital NHS Trust (RCHT) we are committed to Building Brilliance for one and all, in line with our Trust Strategy, which includes providing progress and development for every one of our colleagues.
- locate, support can be offered with re-location costs, further details would be enclosed with any offers of employment

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

The role of the Patient Pathway Co-ordinator is to administratively review patient pathways to ensure that patients are treated by clinical priority, in chronological order and are not at clinical risk due to national or clinically determined waiting times being exceeded.

**The aim of administrative review is to differentiate between**:
Legitimately longer waits (where it is not in the patient’s clinical interest, or the patient chooses to wait)
To confirm if the patient is on an active/inactive RTT pathway

You will ensure that the waiting list is amended and escalate as appropriate within the specialty’s clinical administration team; to ensure that all information has been accurately recorded and that waiting times are a true reflection of the patient’s current waiting time.

You will update comments onto the Patient Tracking List (PTL) on Radar to ensure that the pathway review can be evidenced. Comments must be clear and concise and provide next steps in the pathway management plan.
Support the implementation of policies and procedures relating to the Access Policy.

Provide a key role in monitoring the referral to treatment pathway, including outpatients, diagnostics and in-patients and overall demand and capacity.

To work with clinical, management and administrative teams to support how they work in the future whilst delivering on national and local expectations.



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