Sales Specialist Agent

6 months ago


Banbury, United Kingdom Contact Web Ltd Full time

**Company Overview**:
At Contact Web, we take pride in being a premier contact centre outsourcing business dedicated to delivering exceptional service to our clients. We are passionate about creating a positive and fulfilling employee experience by providing an excellent work environment. Our commitment to excellence is reflected in our new campaign, where we are excited to welcome dynamic and motivated Sales Specialist Agents to our team.

**Position: Sales Specialist Agent**

**Location: Banbury**

**Type: Full-time**

**About Us**:
At Contact Web we are committed to making a positive impact on the world. We work tirelessly to support and provide funding for a range of charitable causes that make a difference in the lives of many. We are seeking dedicated and passionate individuals to join our team as Contact Centre Sales Agents, where your warm and empathetic approach will help us raise vital funds for charities.

**Position Overview**:
As a Contact Centre Sales Agent, you will play a pivotal role in generating essential funds for a charity by selling lottery tickets. We are looking for compassionate individuals with outbound sales experience, who have a genuine passion for supporting charitable causes. This role focuses on engaging with potential supporters and conveying the significance of their contributions.

**Key Responsibilities**:

- Outbound Sales: Make outbound calls to potential supporters to introduce our charity's lottery program.
- Build Relationships: Establish and maintain positive, empathetic, and genuine relationships
- Educate and Inspire: Clearly and passionately communicate the charity's mission, vision, and the impact their contributions can make.
- Tailored Solutions: Understand the unique interests and preferences of potential supporters
- Handle Objections: Address concerns and objections with empathy, providing information and assistance to overcome doubts.
- Record Keeping: Accurately maintain records of conversations and transactions in our CRM system.
- Achieve Targets: Meet and exceed monthly targets, contributing to the charity's financial - goals.

**Qualifications**:

- Outbound Sales Experience: Previous experience in outbound sales is preferred.
- Passion for Charitable Causes: Demonstrated commitment to supporting charitable organisations and empathy for the beneficiaries.
- Excellent Communication Skills: Exceptional verbal communication skills with an ability to listen actively and convey information effectively.
- Empathy and Caring Attitude: A warm, compassionate, and empathetic approach when interacting with potential supporters.
- Resilience: Ability to handle objections and rejections positively and persistently.
- Team Player: Collaborative spirit and willingness to work within a team to achieve common goals.

**Benefits**:

- Competitive salary with performance-based incentives.
- Comprehensive training and ongoing support to enhance your sales and communication skills.
- Opportunities for career growth within the organisation.
- A chance to make a real difference by contributing to a noble cause.

Join our team as a sales agent today to make a difference in the world of care.

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Banbury: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 2 years (required)

Work Location: In person


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