Contact Centre Team Leader

6 months ago


Salford, United Kingdom Sherborne Talent Solutions Full time

Contact Centre Team Leader

Salford

I have a brand new opportunity available for a passionate and talented individual with great people skills to fulfil the role of an Sales Team Leader within the financial solutions sector. This is an exciting and rewarding opportunity to work with an established and highly successful company whereby you will get to with a fantastic talented group of people

There is opportunity to progress and grow in this role and earn a sizeable commission

**Benefits**:

- Generous salary and attractive bonus scheme.
- Prime Manchester city location.
- Fresh from the canteen, free hot and cold breakfast and lunches
- Seasonal celebrations and team activities.
- Fun and friendly atmosphere

What would your typical day involve?
- Supervising processes, practices and procedures to ensure they are driven throughout the business and adhered to.
- Keeping awareness of the competitive market environment and recognising growth opportunities.
- Making sure your area obeys with its regulatory complaints processes and data protection guidelines.
- Keep correct records of performance and set targets to better performance.
- Support new systems and improve existing systems usage.
- Significant involvement with key decision-making across the department.
- Carry out 121’s to ensure that objectives are agreed and attained.
- Improve performance within department and individuals.
- Supervising calls and training advisors to assist future customer engagement.

Experience required:

- Hands on experience of leading a team in a call centre/telesales environment
- Excellent problem-solving and communication skills.
- Experience of working in a target driven environment and setting KPIs.
- Knowledge of use Windows including Excel, Word and PowerPoint.
- Preferably, you will have a background in financial solutions.

**Salary**: £25,000.00-£30,000.00 per year

Supplemental pay types:

- Commission pay

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Salford, United Kingdom British Red Cross Full time

    **Job Title: Crisis Response Contact Centre Officer 2 x Posts** **Job Location: Home and Office based 10 - 90 % at Bradbury House, 4 Ohio Avenue, Salford, Manchester M50 2GT (discussed at interview)** **Hours: 1 x 21hr contract (Fri-Sun, alternate Sat 1.45pm - 8.15pm) & 1 x 18hr contract (Thu, Sat-Sun, 7.45am - 2.15pm)** **Salary: £21,155 per annum...

  • Team Leader Toyota

    6 months ago


    Salford, United Kingdom RRG Group Full time

    **O**pportunity at RRG Group Salford Quays - Team Leader** An exciting opportunity has arisen for an experienced Team Leader to join our Contact Centre team at RRG Group Head Office in Salford Quays. As one of our fantastic Contact Centre Team Leaders you’ll be a vital part of what we do here at RRG Group. Representing The RRG Group, you will provide...


  • Salford, United Kingdom CV-Library Full time

    Bilingual Credit Control Team Leader - Hybrid Remote - Manchester Bibby Financial Services have an exciting opportunity available for a reliable Bilingual Credit Control Team Leader to join our team based in Manchester. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £30,000...

  • Worship Team Leader

    6 days ago


    Salford, Salford, United Kingdom New Wine Trust Full time

    About the RoleWe are seeking an experienced and passionate Worship Team Leader to join our team at Elmwood Church. As a key member of our leadership team, you will play a crucial role in developing and empowering our music teams, worship leaders, and support teams.Responsibilities:Lead and develop the music ministry, creating opportunities for people to...

  • Cec Team Leader

    6 months ago


    Salford, United Kingdom Lowell Group Full time

    **Summary** **Team Leader** **Salary**: From **£28,800 - £35,000** (pro rata) plus a performance related **quarterly incentive bonus** where you can earn up to an **additional 20% of your quarterly earnings** Location: Salford, Hybrid A fantastic opportunity has arisen to join our** Collections Team, **this is a time role and is part of a job share...


  • Salford, United Kingdom Leaders Romans Group Full time

    **Job Title**: Head of Centre - Property Management **Location**: Exchange Quay, Manchester **Brand**: Leaders **Salary**: up to £49,000 OTE inclusive of commission **Hours**: Monday to Friday 8:30am to 6pm **About Leaders**: Leaders as part of the Leaders Romans Group, is a well - established and reputable property group across the UK. With a history...

  • Sales Team Leader

    6 months ago


    Salford, United Kingdom PassMeFast Full time

    _**Immediate start!!**_ - **What can you expect from us!**_ - £30,000 - £35,000 starting salary based on five days a week - £67,440 OTE! - An environment that fosters success through coaching and development You will receive 25 days holiday each year (as well as the usual Bank Holidays) plus your birthday day off. Need more holidays? You can purchase...

  • Sales Team Leader

    1 month ago


    Salford, United Kingdom Medlock Partners Full time

    Job Description Sales Team Leader Permanent Full Time role, based on site 37.5 hours per week 2.30pm finish on a Friday Salary up to £35k pro rota Based in Bolton Medlock Partners are partnering with a business recognised globally, who are looking for a Sales Team Leader, for full time hours, who can lead and manage a small sales team to achieve...

  • Sales Team Leader

    1 month ago


    Salford, United Kingdom Medlock Partners Full time

    Sales Team LeaderPermanentFull Time role, based on site37.5 hours per week2.30pm finish on a FridaySalary up to £35k pro rotaBased in BoltonMedlock Partners are partnering with a business recognised globally, who are looking for a Sales Team Leader, for full time hours, who can lead and manage a small sales team to achieve sales targets while at the same...

  • Sales Team Leader

    2 months ago


    Salford, United Kingdom Medlock Partners Full time

    Sales Team LeaderPermanentFull Time role, based on site37.5 hours per week2.30pm finish on a FridaySalary up to £35k pro rotaBased in BoltonMedlock Partners are partnering with a business recognised globally, who are looking for a Sales Team Leader, for full time hours, who can lead and manage a small sales team to achieve sales targets while at the same...

  • Water Team Leader

    6 months ago


    Salford, United Kingdom Leep Utilities Full time

    **ROLE PURPOSE** Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooling and hot water services. Leep is the result of a joint venture between the...


  • Salford, United Kingdom Kier Group Full time

    We're looking for an Accounts Payable team Leader to join our finance shared service centre team. Based Salford. **Location**: Salford, Manchester with flexible/hybrid working available **Contract**:12 Month Fixed Term Contract **What will you be responsible for?** As Accounts Payable Team Leader you'll be working within the the Finance Shared Service...

  • Call Centre Advisor

    6 months ago


    Salford, United Kingdom J11247 Full time

    Our client based in Salford is looking to recruit full-time Call centre agents.They are the leading outsourced customer contact centre based in Salford. Working hours: Full-time -1pm-9pm NO OTHER SHIFTS AVAILABLE Training -training provided As the first point of contact for our clients, you will be representing them to their new and existing customers, so...

  • Team Leader

    6 months ago


    Salford, United Kingdom true Student Full time

    As Team Leader - you lead by example, supporting the General Manager and Assistant Manager in the management of the accommodation, heading up ‘Team true’ to instil a market leading true life living experience for our guests as we endeavour to become the most loved student accommodation brand. You have a hands on approach. Day to day you are amongst the...

  • Team Leader

    6 months ago


    Salford, United Kingdom true Student Living Full time

    ABOUT THE ROLE: As Team Leader - you lead by example, supporting the Management Team in the management of the accommodation, heading up ‘Team true’ to instil a market leading true life living experience for our guests as we endeavour to become the most loved student accommodation brand. You have a hands-on approach. Day to day you are amongst the...

  • Team Leader

    3 weeks ago


    Salford, United Kingdom Meridian Health and Social Care Full time

    A fantastic opportunity has arisen for a Full Time Team Leader to join our dynamic team in Salford. This position is based in the office and in the field. In return, we offer highly competitive pay rates, company uniform, paid DBS disclosure, flexible hours, full training and on-going support. As a team leader you will be responsible for: To undertake...

  • Team Leader

    3 months ago


    Salford, United Kingdom Meridian Health and Social Care Full time

    A fantastic opportunity has arisen for a Full Time Team Leader to join our dynamic team in Salford. This position is based in the office and in the field. In return, we offer highly competitive pay rates, company uniform, paid DBS disclosure, flexible hours, full training and on-going support.As a team leader you will be responsible for:To undertake initial...


  • Salford, United Kingdom Costa Limited Full time

    Team Leader (Barista Maestro) We are looking for a passionate and experienced team leader to join us as a Barista Maestro. Our Barista Maestros (Team Leaders) are responsible for inspiring and leading our genuine and warm teams in delivering great experiences to our customers, our communities and to our people. What we can offer... To celebrate great...


  • Salford, United Kingdom Bibby Financial Services Full time

    **Bad Debt Protection Team Leader** Bibby Financial Services have an exciting opportunity available for a committed **Bad Debt Protection Team Leader **to join our team. This is a hybrid role with flexibility to work in any of our UK offices.You will join us on a **full time, permanent** basis and in return, you will receive a **competitive salary of...


  • Salford, United Kingdom Platinum Financial Recruitment Full time

    **LOCATION** **Salford** **SALARY** **£24000 - £25000** **JOB TYPE** **Permanent** **REF** **AW2404-09_1714138828** **Call Centre Sales Advisor** **£24,000 plus uncapped commission (realistic OTE £45,000)** **Manchester City Centre** **Full time** This is a business that operates within the Finance Sector offering advice, support & care to...