Tenancy Relations Officer

2 weeks ago


Cardiff, United Kingdom Cardiff Council Full time

**About The Service**
The Housing Options Service provides advice and assistance under the Council’s corporate duty to help clients who are homeless and who are in housing need. This is a demanding and busy Service.

There is a current vacancy for a specialist role to complement and support the work of the Service.

**About the job**

The Tenancy Relations Officer will work with private landlords and contract holders to provide advice on best practice in the private rental sector, with the aim of prevention of homelessness and enforcement of legal rights and obligations.

The Post Holder will have responsibility for the investigation and prosecution of offences under the Protection from Eviction Act 1977.

**What We Are Looking For From You**
You will have a sound knowledge of Housing legislation and have good knowledge of procedures and legislation in relation to harassment and illegal eviction.

You will have experience of providing excellent customer service, work well in a team and have a flexible approach. You will have exceptional communication and IT skills and the ability to resolve disputes in a positive and constructive manner.

**Additional information**
The post is temporary until 31.3.2024.

This vacancy is suitable for post share.
- **Application Guidance**:

- **Behavioural Competency Framework**

**Additional Information:

- **
- **Employee Charter**:

- **Recruitment of Ex-Offenders**:

- **Privacy Notice**

Job Reference: PEO03160



  • Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** An exciting opportunity has arisen for a committed individual to join our Tenancy Sustainment Team. **About the job** The successful applicant will work proactively to provide an intensive housing management service. Ensuring tenants can sustain their tenancies by direct intervention and utilising a range of support services to prevent...


  • Cardiff, United Kingdom Cyngor CaerdyddCardiff Council Full time

    Cardiff Council aims to provide a high quality, accessible service. There is currently a vacancy for a Tenancy Officer within the Housing and Communities Landlord Services. You will have experience of working within a housing related environment and of using new technology; Knowledge of housing law and experience of enforcing tenancy and/or leasehold...


  • Cardiff, United Kingdom Plastexe limited Full time

    **MAJOR PURPOSE OF POST** To provide a customer focused and responsive estate based housing management service; To deal speedily and pro-actively to low level estate management problems; To work with officers from the Vale and other statutory and voluntary sector partners to achieve positive outcomes for communities and individuals. - To deliver a customer...

  • Administrator

    2 days ago


    Cardiff, United Kingdom Connells Group Full time

    **Job Description** Salary**:£18,600 - £19,600 We are recruiting for a highly motivated **Administrator **to complement our fantastic Lettings Administration Centre team in **Cardiff**. The main purpose of this role is to provide a service which surpasses all customer expectations and be committed to achieving or exceeding your own, team and LAC...


  • Cardiff, United Kingdom Huntress Full time

    **A Multinational Energy Company based in Cardiff is seeking Customer Service Advisor/ Change of Tenancy Advisor to join their team on a contract basis for 7-8 months initially.** **Ty Calon (Cardiff) - Training will be done onsite and then flexi / hybrid working afterwards.** Change of Tenancy Advisor Responsibilities: - Investigation of change of...

  • Employee Relations Specialist

    Found in: beBee jobs GB - 3 weeks ago


    Cardiff, Cardiff, United Kingdom Independent Office for Police Conduct Full time

    The IOPC is the independent police complaints watchdog for England and Wales. We investigate the most serious complaints and conduct matters involving the police, and we set standards by which the police should handle complaints. We are going through a period of change and transformation and an exciting opportunity has arisen in our People directorate for an...


  • Cardiff, United Kingdom Huntress Full time

    **A Multinational Energy Company based in Cardiff office is seeking a Customer Service Advisor to join their team on a contract basis for 8 months. (Extension highly likely)** **Duties**: - Investigation of change of tenancy when people are moving to a new house - Make outbound calls to gather the relevant information and updating the systems and customer...


  • Cardiff, United Kingdom Huntress Full time

    A Multinational Energy Company based in Cardiff office is seeking a Customer Service Advisor to join their team on a contract basis for 5 months. (Extension highly likely) Training will be done onsite and then flexi / hybrid working afterwards. **Duties**: - Investigation of change of tenancy when people are moving to a new house - Make outbound calls to...


  • Cardiff, United Kingdom Omega Recruitment Full time

    regardingenants'he customer-focused**MAJOR PURPOSE OF POST : To provide a customer focused and responsive estate based housing management service;** **MAIN DUTIES AND RESPONSIBILITIES** - To deliver a customer focused housing management service to communities, families and individuals - To support tenants managing their tenancies - To undertake estate...


  • Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** This role forms part of a restructure, Cardiff Council employees including Cardiff Works employees and other agency workers working for Cardiff Council will be given prior consideration.** The Gypsy Traveller Service forms part of the Supported Accommodation and Assessment Section and provides culturally appropriate accommodation,...

  • Property Manager

    24 hours ago


    Cardiff, United Kingdom Peter Alan Full time

    We’re looking for a highly motivated **Property Manager** to complement our Property Management Team within our Lettings Department in **Wenvoe**. As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants. **Competitive Basic Salary - Training & Development - Career Progression - Company...


  • Cardiff, United Kingdom Carbon60 Global Full time

    **CUSTOMER SERVICE ADVISOR** Carbon60 are looking to recruit three customer service advisors for UK leading utilities provider in Cardiff. This is on a Temporary basis for a minimum of 5 Months. This is an exceptional opportunity to join a friendly team in a modern office that offers flexibility and hybrid working. **ROLE**: Customer Service...


  • Cardiff, United Kingdom Cardiff Community Housing Association Full time

    About the Role This is a pivotal role that directly contributes to the success of CCHAs income maximisation, whilst offering financial support to our tenants who are experiencing difficulties. This is a great career opportunity for someone who wants to live our values, making a difference to our tenants, their families, and our community. You will be...


  • Cardiff, United Kingdom Independent Office for Police Conduct Full time

    The IOPC is the independent police complaints watchdog for England and Wales. We investigate the most serious complaints and conduct matters involving the police, and we set standards by which the police should handle complaints. We are going through a period of change and transformation and an exciting opportunity has arisen in our People directorate for...


  • Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** The Gypsy Traveller Service forms part of the Supported Accommodation and Assessment Section and provides culturally appropriate accommodation, suitable to the needs of the Gypsy & Traveller Community. Through sites, site management deliver the following provisions: - Dedicated housing management service - Repairs and maintenance...

  • Portfolio Management Coordinator in Cardiff

    Found in: beBee S GB - 2 weeks ago


    Cardiff, United Kingdom Savills Full time

    Role Overview Working at our Cardiff office the focus of the role will be the ongoing change of tenancies to our commercial property portfolio, liaising with clients, suppliers and third parties to ensure suppliers hold the correct details. Key Responsibilities • Process changes of tenancies, on board new clients and any other ad hoc contract related...


  • Cardiff, United Kingdom Public Health Wales NHS Trust Full time

    The Communications and Engagement team at Public Health Wales is looking for a confident, capable and experienced Communications Officer to join us. The key focus of this role is to work with the Communications Manager to develop and deliver campaigns that help people access public services and make choices to improve their health. Working with teams from...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    Yolk Recruitment has partnered with an independent lettings, sales, and property management company in Cardiff. Yolk is seeking an enthusiastic and personable Lettings Administrator to join a reputable company in the property industry who is known for delivering exceptional service and maintaining strong relationships with clients. This is a fantastic...


  • Cardiff, United Kingdom Essential Employment Full time

    **Business Support Officer needed in Cardiff paying £10.49 per hr ref 798466** **Full time hours on a temporary basis.** **This role will involve**: - You will have experience of working in an office setting as well as a good understanding of the need for confidentiality. You will be responsible for maintaining spreadsheets and recording data accurately...

  • Registry Officer

    5 days ago


    Cardiff, United Kingdom University of South Wales Full time

    **Registry Officer**: Job description Academic Registry is one of the University’s professional service departments, delivering a range of key administration and information services for students throughout their studies, from enrolment to graduation. We also oversee the University's arrangements for academic quality assurance and enhancement and provide...