Neighbourhood Assistant

regardingenants'he customer-focused**MAJOR PURPOSE OF POST : To provide a customer focused and responsive estate based housing management service;**

**MAIN DUTIES AND RESPONSIBILITIES**
- To deliver a customer focused housing management service to communities, families and individuals
- To support tenants managing their tenancies
- To undertake estate inspections
- To undertake property inspections and viewings in relation to end of tenancy, assisted lettings, garage allocations, gas safety and other periodic tenancy reviews.
- To assist the Neighbourhood Manager in ensuring that tenants properties and estates comply with legislation, adopted policies or agreed standards.
- To monitor the condition of communal areas in respect of fire prevention and Health and Safety and to visit these areas on an agreed scheduled basis completing the necessary logs or monitoring records.
- To serve relevant legal notices on tenants and vehicles in line with established policies and procedures.
- To make referrals and liaise with relevant organisations in respect of Adult and Child Safety
- To deal with low level anti-social behavior and neighbourhood nuisance including graffiti, abandoned vehicles, rubbish, fly tipping and other estate based problems to include removal and ongoing monitoring.
- To deliver the processes associated with the Vale’s adopted housing management policies.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £11.59-£12.99 per hour

Schedule:

- Monday to Friday

Work Location: In person