Pre-litigated Complex Credit Hire File Handler

3 weeks ago

Bolton, United Kingdom Keoghs Full time

This role offers an excellent opportunity to investigate Complex credit hire claims. The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent. These claims will be pre-litigated claims with a value over £25,000.
The purpose of the role is to help our clients save hundreds of thousands of pounds each year in exaggerated and inflated credit hire claims.
This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to successfully repudiating the claims.

**Key Accountabilities**
- The role will involve dealing with a caseload of DA & NDA pre-litigated credit hire files under the supervision of a Technical Supervisor.
The main aspects of the role will involve:

- Review and analysis of files throughout the life of the case, and in accordance with the client guidelines
- Develop and maintain client relationships, always keeping the client at the heart of every decision
- Formulating an initial strategy whilst assessing all intel and KYO strategies
- Undertaking telephone negotiations with third party Solicitors
- Liaising with the insured where necessary
- Ensuring ‘actions’ are carried out as per the task list within the Case Management System
- Accurately completing management information processes (MI)
- Feedback successful “kick outs” to the pre proceedings handlers as well as clients via outcome reports
- Ensuring all files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations
- Adhere to the Keoghs Values
- Ability to work in target driven environment

Working Hours
35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch. This is a hybrid role working 1 day in the Bolton office and 4 days from home.

**Experience, Skills and Qualifications**
- Experience of handling Credit Hire files with evidence of managing own case load
- Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Excellent listening and verbal communication skills
- Good telephone negotiation skills
- Ability to follow work processes and keep to Strategy
- Ability to recognise when sensitivity and tact are required
- Ability to make decisions
- Ability to remain calm under pressure
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred
- Adhere to the Keoghs Values
Desirable:

- Experience of handling PI claims
- Knowledge of how to handle cases where indemnity may be an issue

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We are connected
We are Dynamic
We are Innovative
We succeed together

**Contract Type**
- Permanent

**Area**
- Credit Hire and Recoveries

**Sub Area**
- Complex Credit Hire

**Office**
- Bolton - Parklands

**Closing Date**
- 29 Mar 2024

  • Pre-litigated Complex File Handler

    1 month ago

    Bolton, United Kingdom SaccoMann Full time

    Sacco Mann are currently working with a highly regarded law firm on an opportunity for a Pre-Litigated Complex Credit Hire File Handler to join their busy team in Bolton. This is an exciting opportunity to join a well-known firm with a friendly working environment and high-quality training.

  • Pre-Litigated Complex Credit Hire File Handler

    2 weeks ago

    Bolton, Bolton, United Kingdom Douglas Scott Legal Recruitment Full time

    This role offers an excellent opportunity to join a renowned Legal100 firm at the top of their industry and add to their growing Complex Credit Hire team. The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent. These claims will be pre-litigated claims with a value over £25,000. The...

  • Complex Pre-litigated File Handler

    4 weeks ago

    Bolton, United Kingdom Keoghs Full time

    This role offers an excellent opportunity to investigate Complex credit hire claims. The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent. These claims will be pre-litigated claims with a value over £25,000. The purpose of the role is to help our clients save hundreds of thousands of...

  • Pre Litigated File Handler

    2 weeks ago

    Bolton, United Kingdom Keoghs Full time

    You will work with industry leaders and household names. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers. **Key Accountabilities** - The Pre-Litigated File Handler role involves...

  • Pre Lit Credit Hire File Handler

    4 days ago

    Bolton, United Kingdom Keoghs Full time

    Our credit hire team is the largest and longest-established in the UK, with over 200 colleagues, and acting for more Insurers & Broker clients than any other, but we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating...

  • Pre-Litigated Credit Hire File Handler

    1 week ago

    Bolton, Bolton, United Kingdom Douglas Scott Legal Recruitment Full time

    My client seeking a Credit Hire Specialist to join their dynamic team at a top, well-known Legal 500 firm.Your mission as a successful candidate: to swiftly pursue settlement of pre-litigation credit hire files while adhering to Client Guidelines. If you thrive on strategy, negotiation, and making an impact, read onAs their Credit Hire Specialist, you'll be...

  • Tactical Mt Pre-litigated File Handler

    6 days ago

    Bolton, United Kingdom Keoghs Full time

    Our credit hire team is the largest and longest-established in the UK, with over 200 colleagues, and acting for more Insurers & Broker clients than any other, but we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating...

  • File Handler

    5 days ago

    Bolton, United Kingdom Keoghs Full time

    To pursue settlement of a pre-litigation credit hire file as soon as practically possible, ensuring Client Guidelines are adhered to. It is important that the job holder can quickly review files and formulate an initial Strategy, commence early telephone negotiations with Credit Hire Organisations and liaise with Insurers where necessary. **Key...

  • Pre Lit Credit Hire File Handler

    4 days ago

    Bolton, United Kingdom Keoghs Full time

    Our credit hire team is the largest and longest-established in the UK, with over 200 colleagues, and acting for more Insurers & Broker clients than any other, but we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating...

  • Moj Credit Hire File Handler

    2 weeks ago

    Bolton, United Kingdom Keoghs Full time

    This is a unique opportunity to join a market leading team who deal with credit hire claims in the MOJ & OIC portal. The purpose of the role is to handle a caseload of portal claims from initial notification and be responsible for assessing liability, personal injury and credit hire with the aim to achieving the best settlement outcome for our client’s...

  • Pre Litigated File Handler

    2 weeks ago

    Bolton, United Kingdom Keoghs Full time

    Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers. The Pre-Litigated File Handler role involves working within a team of fraud specialists and legal support staff. The Handler will run a...

  • Credit Hire Claims Handler

    7 days ago

    Bolton, United Kingdom Keoghs Full time

    Motor Claims Handler: Accelerate Settlements and Shape SuccessAre you a proactive problem-solver with a passion for credit hire and pre-litigation settlement? We’re seeking a Credit Hire Specialist to join our dynamic team at Keoghs.Your mission: to swiftly pursue settlement of pre-litigation credit hire files while adhering to Client Guidelines. If you...

  • Tactical Litigated File Handler

    3 days ago

    Bolton, United Kingdom Keoghs Full time

    Our credit hire team is the largest and longest-established in the UK, with over 200 colleagues, and acting for more Insurers & Broker clients than any other, but we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating...

  • Pre Lit File Handler

    5 days ago

    Bolton, United Kingdom Keoghs Full time

    To pursue settlement of a pre-litigation credit hire file as soon as practically possible, ensuring Client Guidelines are adhered to. It is important that the job holder can quickly review files and formulate an initial Strategy, commence early telephone negotiations with Credit Hire Organisations and liaise with Insurers where necessary. **Key...

  • Credit Hire Claims Handler

    7 days ago

    Bolton, United Kingdom Keoghs Full time

    Motor Claims Handler: Accelerate Settlements and Shape SuccessLearn more about the general tasks related to this opportunity below, as well as required skills.Are you a proactive problem-solver with a passion for credit hire and pre-litigation settlement? We’re seeking a Credit Hire Specialist to join our dynamic team at Keoghs. Your mission: to swiftly...

  • Credit Hire Claims Handler

    7 days ago

    Bolton, United Kingdom Keoghs Full time

    Motor Claims Handler: Accelerate Settlements and Shape SuccessAre you a proactive problem-solver with a passion for credit hire and pre-litigation settlement? We’re seeking a Credit Hire Specialist to join our dynamic team at Keoghs. Your mission: to swiftly pursue settlement of pre-litigation credit hire files while adhering to Client Guidelines. If you...

  • Credit Hire Claims Handler

    5 days ago

    Bolton, United Kingdom Keoghs Full time

    Motor Claims Handler: Accelerate Settlements and Shape SuccessLearn more about the general tasks related to this opportunity below, as well as required skills.Are you a proactive problem-solver with a passion for credit hire and pre-litigation settlement? We’re seeking a Credit Hire Specialist to join our dynamic team at Keoghs. Your mission: to swiftly...

  • Credit Hire Claims Handler

    1 week ago

    Bolton, United Kingdom Keoghs Full time

    Motor Claims Handler: Accelerate Settlements and Shape SuccessAre you a proactive problem-solver with a passion for credit hire and pre-litigation settlement? We’re seeking a Credit Hire Specialist to join our dynamic team at Keoghs. Your mission: to swiftly pursue settlement of pre-litigation credit hire files while adhering to Client Guidelines. If you...

  • Credit Hire Claims Handler

    7 days ago

    Bolton, United Kingdom Keoghs Full time

    Motor Claims Handler: Accelerate Settlements and Shape Success Are you a proactive problem-solver with a passion for credit hire and pre-litigation settlement? We’re seeking a Credit Hire Specialist to join our dynamic team at Keoghs. Your mission: to swiftly pursue settlement of pre-litigation credit hire files while adhering to Client Guidelines. If...

  • Credit Hire Claims Handler

    7 days ago

    Bolton, United Kingdom Keoghs Full time

    Motor Claims Handler: Accelerate Settlements and Shape SuccessAre you a proactive problem-solver with a passion for credit hire and pre-litigation settlement? We’re seeking a Credit Hire Specialist to join our dynamic team at Keoghs. Your mission: to swiftly pursue settlement of pre-litigation credit hire files while adhering to Client Guidelines. If you...