Customer Service Operator

6 months ago


Newcastle upon Tyne, United Kingdom Hanover Dairies Limited Full time

The role consists of working in a busy customer service centre at our Head Office in Blaydon Tyne & Wear. The company has traded since 1976 with an established business nationwide and is ever growing and fast paced

Hanover Dairies prides itself on the excellent customer service it provides to its customers. Applicants will need to have a lengthy customer service background on telephones and be competent with computers

It is key that the applicant has a caring, patient, confident and professional manner when dealing with customers on the phone.

Hanover Dairies delivers to a wide network of areas including the North East, North West and Oxford and other southern regions. We deliver Dairy products to residential households, schools, and general dealers

we have over 200 delivery vehicles across our network with a customer base of around 160,000

The hours of work are 37.5 hours per week at £11.00ph Monday Tuesday Wednesday and Thursday 8.00am to 4.00pm and Friday between 8am and 3.30pm.

Weekly Wage of £412.50 with 20 days holiday a year plus Bank Holidays and a company pension.

**Job Types**: Full-time, Permanent

**Salary**: £11.50 per hour

Expected hours: 20 per week

Schedule:

- Monday to Friday

Application question(s):

- Please explain an Instance of a customer service problem that you have resolved

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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