Customer Support Representative
1 month ago
Empowering people, creating technology.
**Responsibilities**:
- To be the first point of call for any customer queries relating to sales, execution, installations, and communications.- Build and maintain strong relationships with internal and external customers.- Ensure that customer claims and complaints are resolved fairy, effectively, accurately, and timely, and in accordance with consumer laws.- Collaborate with other departments within the organisation to execute orders.- Monitor and track lead-time, order/production status and keep customers updated.- Provide status updates when requested.- Assist in the development of improvement plans in response to customer feedback.
Qualifications:
- Proven customer support experience within a manufacturing environment, oil and gas would be desirable.- Excellent IT skills and proficient in Microsoft Suite.- Strong verbal and written communication, with excellent interpersonal skills.- Proven track record of meeting targets and deadlines with the ability to work well under pressure.- Detail orientated, able to work with figures, calculations, and technical drawings.- Ability to read and understand technical drawings is desirable.- Experience using SAP desirable.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg Oil & Gas Technologies Ltd.
-
Customer Support Representative
7 days ago
Port Talbot, United Kingdom Freudenberg Oil & Gas Full timeAn exciting opportunity has arisen within FO> that requires a suitably qualified and professional individual to join our customer support team. This role has a general function to ensure flexibility and business continuity within our commercial function. **Responsibilities**: - To be the first point of call for all customer queries regarding...
-
Customer Support Representative Ii
2 minutes ago
Port Talbot, United Kingdom Freudenberg Oil & Gas Full timeAn exciting opportunity has arisen within FO> that requires a suitably qualified and professional individual to join our customer support team. This role has a general function to ensure flexibility and business continuity within our commercial function. **Responsibilities**: - To be the first point of call for any customer queries relating to sales,...
-
Customer Service Representative
1 week ago
Port Talbot, United Kingdom FREUDENBERG Flow Technologies Full timeResponsibilities - Provides customer services relating to sales, sales promotions, installations and communications - Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws - Develops organization-wide initiatives to proactively inform and educate...
-
Internal Sales Representative
4 weeks ago
Port Talbot, United Kingdom Pertemps Network Group Full time**Job Description**: **Internal Sales Representative - £24,000 per annum** **Monday to Thursday 8.30am to 5.00pm, Friday 08:30 to 4:30pm** Our client based in Port Talbot has an opportunity for an Internal Sales Representative to join their team on a permanent basis. This client was the first company to introduce extruded aluminium columns to UK roads and...
-
Sales Administrator
1 month ago
Port Talbot, United Kingdom Reed Business Support Full timeAre you a strong Sales Administrator with a background in manufacturing? Can you provide strong support to internal departments and external customers? Do you thrive in a fast-paced environment and have a willingness to learn? Then we have the role for you,please keep reading! Reed Business Support are representing a client in the Port Talbot area who are...
-
Sales Administrator
4 weeks ago
Port Talbot, United Kingdom Reed Business Support Full timeAre you a strong Sales Administrator with a background in manufacturing? Can you provide strong support to internal departments and external customers? Do you thrive in a fast-paced environment and have a willingness to learn? Then we have the role for you,please keep reading! Reed Business Support are representing a client in the Port Talbot area who are...
-
Customer Service Representative Ii
5 days ago
Port Talbot, United Kingdom Freudenberg Group Full timeWorking at Freudenberg: We will wow your world! **Responsibilities**: - Provides customer services relating to sales, sales promotions, installations and communications- Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws- Develops organization-wide...
-
Customer Service Representative II
7 days ago
Port Talbot, United Kingdom Freudenberg Full timeWorking at Freudenberg: We will wow your world! Responsibilities: Provides customer services relating to sales, sales promotions, installations and communications Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws Develops...
-
Procurement Administrator
4 weeks ago
Port Talbot, United Kingdom Reed Business Support Full timeAre you an experienced administrator who is familiar with a fast-paced environment? Do you come from a manufacturing/engineering industry and are looking for a change of pace? Maybe looking for an opportunity that offers great career development? Then wehave the role for you, please keep reading! Reed Business Support are currently representing a client in...
-
Customer Service Representative 1(Temp)
1 week ago
Port Talbot, United Kingdom Freudenberg Full timeWorking at Freudenberg: We will wow your world! Responsibilities: To be the first point of call for any customer queries relating to sales, execution, installations, and communications. Build and maintain strong relationships with internal and external customers. Ensure that customer claims and complaints are resolved fairy, effectively,...
-
Internal Sales Representative
3 days ago
Port Talbot, United Kingdom Work Wales Recruitment Full time**Internal Sales Representative** **Port Talbot Area** **£22000 - £24000 PA (Full Time)** **Options for Part Time work** **The Company** This well established organisation manufacturers lighting and bespoke architectural products made from aluminium. They boast a strong and secure customer base amongst Local Authorities, distributors and contractors...
-
Customer Service
1 month ago
Port Talbot, United Kingdom CanDo Laundry Services Full time**Sales & Customer Service Assistant** Days: Monday - Friday Time: 8:30am - 5:00pm 30 Minute unpaid break to be taken in this period As a Sales & Customer Service Assistant you will be supporting the Customer Service Manager & Finance & Commercial Manager in maintaining the existing customer base whilst growing the external opportunities. A focus on...
-
Customer Service Advisor
1 month ago
Port Talbot, United Kingdom Kier Group Full timeWe're looking for a Customer Service Advisor to join our Administration team based at Neath Port Talbot hospital. **Location**: On-site at Neath Port Talbot Hospital **Contract**: Full Time, permanent **What will you be responsible for?** As a Customer Service Advisor, you'll be working within the PFI team, supporting them in the performance of the...
-
Customer Assistance Representative
3 weeks ago
Ellesmere Port, United Kingdom Enterprise Holdings Full timeOverview Enterprise has an exciting opportunity for a Customer Assistance Representative to join our team in Ellesmere Port. Your role will be to provide a high level of customer service by assisting both internal and external customers via the phone and in person, in addition to administrative support. If you have a strong customer service...
-
Customer Service Advisor
1 month ago
Port Talbot, United Kingdom Montagne Jeunesse International Ltd Full time**We have an excellent Opportunity for an experienced Customer Service Advisor to join Montagne Jeunesse / 7th Heaven based in Port Talbot, South Wales on a full time permanent basis**_**.**_ Montagne Jeunesse is a leading entrepreneurial FMCG health and beauty business which sells its brands including 7th Heaven into 93 countries around the world. After a...
-
Customer Team Member
1 day ago
Port Talbot, United Kingdom Co-op Full timeWorking pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am...
-
Customer Service Assistant
1 month ago
Port Talbot, United Kingdom Alfaplas Ltd Full time**Customer Service Assistant** Alfaplas Ltd is a leading manufacturer and supplier of plain and printed flexible packaging and a member of the Sphere Group, one of Europe’s leading players in the food and waste packaging industry. Our aim is to be one of the top UK integrated extrusion and flexible packaging manufacturers, focusing on customers high...
-
Customer Service Advisor
5 days ago
Port Talbot, United Kingdom Kier Group Full timeWe’re looking for a Customer Service Advisor to join our team on our Neath Port Talbot Hospital PFI contract. Within this role, you can enjoy exposure to exciting projects, a Rewards and Benefits package, progressions opportunities and even more. **Location**:Neath Port Talbot Hospital, Wales **Contract**:Permanent, full time - 40 hours per week, Monday...
-
Sales Representative
7 days ago
Ellesmere Port, United Kingdom Rappel Limited Full timeEstablished in 2015, Rappel are a small but developing company that operates in a dynamic industry, providing specialist services to the industrial and commercial sectors at sites throughout the UK. **Overview** Position: Sales Representative Location: North West & Central Regions. Type: Full-time, Permanent. Working Hours: Monday - Friday. **Salary**:...
-
Customer Service Admin Assistant
1 week ago
Port Talbot, United Kingdom FREUDENBERG Flow Technologies Full timeRESPONSIBILITIES - To be the first point of call for any customer queries relating to sales, execution, installations, and communications. - Build and maintain strong relationships with internal and external customers. - Ensure that customer claims and complaints are resolved fairy, effectively, accurately, and timely, and in accordance with consumer laws. -...