Outpatient Clinic Administrator

4 weeks ago


Taunton, United Kingdom Somerset NHS Foundation Trust Full time

We are seeking to recruit an Outpatient Clinic Administrator who has a passion for high quality customer care.

The successful applicant will be working in the Paediatric Outpatient department dealing with tasks such as preparing clinic paperwork, providing reception cover, and assisting the wider clinical and nursing team to deliver outstanding patient care.

The successful applicant will be working in the Paediatric Outpatient department dealing with tasks such as preparing clinic paperwork, providing reception cover, and assisting the wider clinical and nursing team to deliver outstanding patient care.

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, continuing professional development and regular informal conversations around career progression, annual recognition awards to celebrate and recognise our colleagues achievements throughout the year and not to mention our Blue Light Card and NHS exclusive discounts.

We work hard to make sure that inclusion is part of everything we do. We know that true inclusion means we’re able to provide the best care for our patients and provide a fulfilling career for all our colleagues.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London - there is truly something for everyone

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.

We have six active and impactful colleague networks. These networks provide a safe space for colleagues to share their experiences and learn from one another, but also influence change across our trust:

- Multicultural Network
- Women’s Network
- Armed Forces’ Network
- LGBTQ+ Network
- Lived Experience Network, for colleagues living with disabilities
- Autistic Colleague Network

As an Outpatient Clinic Administrator you will receive training and guidance in order to provide support to the Outpatient department at Musgrove Park Hospital.

The post holder is required to cover reception duties in Outpatient settings providing support to the clinical teams who see patients in that area. Tasks may include checking in of patients, collecting and updating patient demographics, assisting with patients checking in on automated systems, answering patient queries, preparing patient notes for clinic, scanning and verifying clinic correspondence, and booking of
follow up appointments.

The post holder is required to adhere to Trust Policies and maintain the Trust’s values and core standards.



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