Receptionist/clerical Officer

1 month ago


Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

An exciting opportunity has arisen on theIntensive Care Unit at Tunbridge Wells Hospital at Pembury, for a Ward Clerk/Receptionistto join our multidisciplinary team.

The Intensive Care department has a total of 17 modern and spacious single rooms, with 9 Intensive Care beds and 8 High Dependency beds.

You will be responsible for providing a front-line reception service to the ward and for delivering a high standard of customer care to a wide range of client groups, including the ward’s multi-disciplinary team, patients, relatives and their carer’s.

You must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data.

You must accurately and in a timely manner enter such information on the computerised patient information system, to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.


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