CRM Specialist
4 weeks ago
**CRM SPECIALIST**
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**CRM SPECIALIST ROLE**:
- Being responsible for creating engagement campaigns for the UK customer lifecycle, including automated comms, promotions, and seasonal campaigns
- Creating detailed customer journey flows with actionable trigger points to drive conversion and engagement
- Overseeing the seasonal calendar for engagement marketing campaigns
- Presenting regular updates and performance reports to key business stakeholders
**CRM SPECIALIST ESSENTIALS**:
- 2 years of experience in customer marketing, customer communications, or customer engagement
- Excellent attention to detail and communication skills
**CRM SPECIALIST MANAGER BENEFITS**:
- Hybrid working
- Health & wellness program
- Two volunteer days off per year
- Employee events and happy hours
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