Housekeeping Office Coordinator
3 weeks ago
**THE RITZ LONDON OVERVIEW**
Conceived by famous hotelier César Ritz in May 1906, with the aim of becoming the ultimate destination for guests looking to stay at the most luxurious hotel in the land, no expense was spared on its opulent interiors and lavish furnishings.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea.
In January 2002, The Ritz received a Royal Warrant for Banqueting and Catering Services. Awarded by His Royal Highness The Prince of Wales, becoming the first, and only hotel to have been honoured with this prestigious award. Now, 115 years after first opening its doors, The Ritz continues to offer guests the same exceptionally high standards and exquisitely luxurious experience that was the keystone in the creation of this world-class hotel.
**POSITION OVERVIEW**
At every opportunity, our employees at the Ritz London create a positive, memorable and magical experience for both our customers and colleagues. We offer stylish service delivered by immaculate individuals. Our astonishing, breath-taking interiors attract guests from all over the world. We are proud of being the benchmark by which other hotels are measured.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Housekeeping Department as Housekeeping Operations Administrator.
**RESPONSIBILITIES & ESSENTIAL FUNCTIONS**
- To welcome new Colleagues and create and develop their welcome plans
- To assist Housekeeping management with the onboarding of new starters and the introduction to the department
- To monitor and evaluate the ongoing training to ensure all team members are educated on the correct and agreed company practices and procedures
- To implement, facilitate and oversee the housekeeping training programs and ensure standards are followed
- To assist the departmental trainer with training the team and keeping updated record of all trainings
- To coordinating all the administrative tasks of the department, recording and saving meeting minutes, organizing departmental meetings on a regular basis.
***ENTRY REQUIREMENTS**
- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests
**WHAT WE OFFER**:
- Competitive salary
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Laundry service for tailored uniform
- Cycle to Work Scheme
- Meals on duty
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