Registration Authority/information Governance

4 months ago

London, United Kingdom Lewisham and Greenwich NHS Trust Full time

The post-holder will assist the RA Manager and RA Agent & Identification Officer in the delivery of the RA service and its on-going operation and maintenance across the organisation. Duties include all aspects of the RA service and provide necessary administration support to the Information Governance department.

The post holder will be responsible for ensuring that appropriate staff are registered for, and issued with Smartcards, following correct national and local procedures.

To provide advice and assistance in monitoring staff access to systems and ensuring relevant roles, business functions and units are set up to support clinical and corporate functions

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream
- Key Result Areas & Performance:
Registration Authority
- To support the implementation of RA related projects across the Trust
- To help assist the RA Team to secure storage of documentation, equipment and consumables that are required for the operation of the RA function.
- Establish standard operating procedures to revoke and cancel user access, ensuring that the procedures are adhered to.
- Occasional travel to other sites in the Trust to issue smartcards to users or troubleshoot RA related problems
- Provide support to the Information Governance function in all aspects of the Registration Authority.
- Troubleshoot both hardware and software issues in relation to RA services.
- Assisting to develop, maintain and update the Trust’s Care Identity Service procedures as required to meet RA and Information Governance requirements.
- Assisting monitoring RA performance and escalate all non-compliance to the appropriate management level.
- To assist in safe keeping of Smartcards and equipment.
- The post holder may be required to participate in provision of an extended hour’s service.
- Other ad-hoc duties required to meet the needs of the service.

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