Registration Authority Agent

5 months ago

London, United Kingdom Whittington Hospital NHS Trust Full time

Ensure all Registration activity is in accordance with Registration Authority security processes, policy and rules, and where applicants have difficulty with their proof of identity, help them by negotiating to find acceptable proofs of identity within the regulations. Make accurate computer records of registrations, including making photo images for identification purposes to Registration Authority standards. Maintain tidy, accurate and auditable document records of Smartcards issued and revoked, and ensure cards are issued to the correct member of staff. Train users to self manage their own smart card (for example unlocking and renewing their certificates) Ensure users have only one NHS CRS Smartcard issued to them showing their users Unique Identifier (UUID) and photograph, and that users are aware of their responsibilities relating to Information Governance and Smartcard use.

Provide a helpdesk and response service to resolve users Smartcard problems and emergency situations by telephone or personal visit. Promote awareness of the correct use of Smart cards, PIN numbers and shared secrets. Ensure all Registration activity is in accordance with Information Governance policy, Data Protection Act, and Caldicott requirements. Report and assist investigation of any data security infringements or incidents.

Report works progress and problems, and carry out general administrative duties as required by the Registration Authority Manager To attend meetings and contribute to project teams as required to deliver effective and efficient Registration services.

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