Helpdesk Coordinator
5 months ago
Store Fix Group provides facilities management services to multiple high street designer brands across the UK. Our team of engineers is growing at a fast rate and we need a reliable office team to manage them and the high demands of our clients.
**The Role - Helpdesk Operator/Estimator**
**Duties/Key Responsibilities**
- Answering telephone calls and dealing with general enquiries.
- Recording new jobs on our job management database/software.
- Organising job attendance dates.
- Reviewing completed job reports.
- Managing specific client accounts.
**Skills**
- Excellent IT skills (Word and Excel and IOS systems).
- Excellent communication and problem solving skills.
- Previous experience in facilities management or retail maintenance.
- Experience with working with the helpdesk software JOBLOGIC or similar.
- Enjoys working as part of a team.
**Salary**: £18,720.00-£24,960.00 per year
**Benefits**:
- Casual dress
- On-site parking
Schedule:
- 8 hour shift
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Facilities maintenance: 2 years (preferred)
Work Location: In person
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