Helpdesk Operator
5 months ago
**Company Profile**
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.
**Helpdesk Coordinator - Out of Hours**
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team located in **Leeds**.
As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business.
Quality
- Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned.
- Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
People & Development
- Promote and maintain CBRE culture.
- Collate and process timesheets and expenses weekly in absence of Contract Support.
- Communicate effectively and build/maintain relationships at all levels with internal and external customers.
- Attend and participate in any relevant training courses.
Contract:
- Perform any other duties or responsibilities as requested by the CM or Management Team.
Person Specification:
- Organised - Works in a structured way. Thinks ahead to prioritise workload
- Logical - Works in a clear and consistent manner
- Attention to detail - Thorough in carrying out a task, with a high degree of accuracy
- Assertiveness - Confident, effective in putting across point of view to others
- Persistence - Follows through to resolution
- Customer and team focus - Puts customer and team needs first; always considers impact of their actions
**Job Types**: Part-time, Permanent
Pay: £24,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: Hybrid remote in Leeds
Reference ID: 85167
-
Helpdesk Supervisor
6 months ago
Leeds, United Kingdom CBRE Full time**Role: Helpdesk Supervisor** **Location: Leeds, Gateway Office** **Job Purpose**: Accountable for the effective Helpdesk operations for CBRE Local UK’s largest Retail account. Responsible for the efficient and effective performance of the Helpdesk function. Coach and support Helpdesk Team Leads in the daily management of the Helpdesk Advisor teams,...
-
IT Helpdesk Supervisor
5 months ago
Leeds, United Kingdom Pearson Carter Full timePearson Carter are currently with a Global Construction/Infrastructure focused Consultancy who are in search of a IT Helpdesk Engineer who can act as a supervisor within the helpdesk environment. My client has had a big IT investment and because of this they’re looking to get started on some exciting new projects. The company has projects with Microsoft...
-
Helpdesk Administrator
5 months ago
Leeds, United Kingdom Enertech FM Limited Full timeJob description An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Leeds Office, as part of our Helpdesk team. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers, contracts...
-
Helpdesk Administrator
6 months ago
Leeds, United Kingdom Enertech FM Limited Full timeJob description An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Leeds Office, as part of our Helpdesk team. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers, contracts...
-
Helpdesk Advisor
6 months ago
Leeds, United Kingdom CBRE Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Operator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the...
-
IT Helpdesk Operations Manager
3 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeIT Helpdesk Manager Job DescriptionThe successful candidate will oversee the delivery of a high-quality technical support service to staff. To provide a technical role within the business and manage the day-to-day operations of the global Help Desk. To manage the Help Desk team and ensure a consistent high level of service.Responsibilities:Manage and provide...
-
Helpdesk Advisor
5 months ago
Leeds, United Kingdom CBRE Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Operator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the...
-
Helpdesk Advisor
5 months ago
Leeds, United Kingdom CBRE Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Operator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the...
-
Helpdesk Team Leader
5 months ago
Leeds, United Kingdom Equans Full timeHelpdesk Team Leader **Offer ID**: - 58242**Métier**: - Support Functions / Admin Support**Contract type**: - Helpdesk Team Leader**Schedule**: - Full-Time**Country**: - United Kingdom**EQUANS is looking for a Helpdesk Team Leader to join our team in Leeds, LS9 on a permanent basis. This is a full time role working 40 hours per week. On offer is a...
-
Helpdesk Coordinator
5 months ago
Leeds, United Kingdom store fix group ltd Full timeStore Fix Group provides facilities management services to multiple high street designer brands across the UK. Our team of engineers is growing at a fast rate and we need a reliable office team to manage them and the high demands of our clients. **The Role - Helpdesk Operator/Estimator** **Duties/Key Responsibilities** - Answering telephone calls and...
-
Helpdesk Team Leader
5 months ago
Leeds, United Kingdom 300 North Limited Full timeRole: Helpdesk Team Leader Location: Leeds **Salary**: £30k - 24 days annual leave (+ public holidays) - Life Cover equivalent to 1 times annual salary - Employee discount shopping schemes on major brands and retailers - Gym membership discounts - Cycle to work scheme - Holiday purchase scheme - 2 corporate social responsibility days per year - Broad range...
-
Nights Helpdesk Advisor
5 months ago
Leeds, United Kingdom CBRE Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Nights Helpdesk Operator to join the nights team. As a Nights Helpdesk Operator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth...
-
Nights Helpdesk Advisor
5 months ago
Leeds, United Kingdom CBRE Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Nights Helpdesk Operator to join the nights team. As a Nights Helpdesk Operator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth...
-
Nights Helpdesk Advisor
5 months ago
Leeds, United Kingdom CBRE Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Nights Helpdesk Operator to join the nights team. As a Nights Helpdesk Operator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth...
-
Fm Helpdesk Administrator
5 months ago
Leeds, United Kingdom Graham Group Full time**About The Role**: **At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, **committed to enhancing the experience and making the lives of our clients’ easier.** **Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we’re **committed to investing in our people...
-
Fm Helpdesk Administrator
6 months ago
Leeds, United Kingdom Graham Group Full time**About The Role**: **At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, **committed to enhancing the experience and making the lives of our clients’ easier.** **Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we’re **committed to investing in our people...
-
Helpdesk Team Leader
5 months ago
Leeds, United Kingdom Equans Full time**Requisition ID**: 58242**Domain**: Support Services/Customer Services and Administration**Contract type**: Permanent**Schedule**: Full-Time**EQUANS is looking for a Helpdesk Team Leader to join our team in Leeds, LS9 on a permanent basis. This is a full time role working 40 hours per week. On offer is a salary of £24,500 - £25,000, dependant upon skills...
-
Helpdesk Assistant
6 months ago
Leeds, United Kingdom G&H Group Full time**Role**: The position will help G&H Maintenance provide outstanding pre-planned preventative and reactive solutions for some of the UK’s largest businesses and organisations. We work directly for clients and also alongside G&H Group’s four other divisions: G&H Building Services, G&H Projects, G&H Engineering Services and G&H Air...
-
Leeds, United Kingdom Lucy Walker Recruitment Full timeProperty and Facilities Helpdesk Co-ordinatorSalary: £27,000 Location: Leeds City Centre Hybrid working options - 2 days in the office, 3 from home 37.5 hours a week Monday - Friday.Excellent benefits and opportunity for progression.Our client is recruiting for a Helpdesk Administrator to join their Property & Facilities team. This role acts as the main...
-
Property and Facilities Helpdesk Co-ordinator
3 weeks ago
Leeds, United Kingdom CV-Library Full timeProperty and Facilities Helpdesk Co-ordinator Salary: £27,000 Location: Leeds City Centre Hybrid working options - 2 days in the office, 3 from home 37.5 hours a week Monday - Friday. Excellent benefits and opportunity for progression. Our client is recruiting for a Helpdesk Administrator to join their Property & Facilities team. This role acts...