Groups Travel Co-ordinator

2 weeks ago


Horsham, United Kingdom Personal Touch Holidays Full time

Personal Touch Holidays is a small, specialist group tour operator looking for an excellent communicator to join our friendly team at our new office located within 40 acres of landscaped grounds at Roffey Park on the outskirts of Horsham. You must have the ability to prioritise and work under pressure, be flexible and have your own transport. Experience within a tour operating/travel agency environment is highly desirable as you will eventually be responsible for the administration of groups from confirmation through to their return.

**This expansive role will include**:

- Organisation of each tour from beginning to end, providing exceptional customer service throughout
- Producing all relevant paperwork for the trip including invoices, itineraries and travel documentation
- Processing booking amendments and cancellations
- Dealing with all enquiries and liaising with customers
- Booking flights and overseas hotel accommodation

**Skills & Experience Required**:

- Experience working for a tour operator or travel agent highly desirable
- Excellent communication skills, both verbal and written
- Strong administrative skills with an ability to manage and prioritise workload
- Good working knowledge of Microsoft Office and experience of using an in‐house reservations system (training will be given)
- Keen attention to detail and ability to work to deadlines

**Additional Information**:

- Salary £23,000
- Onsite parking
- 24 days annual leave plus bank holidays
- Use of indoor pool, gym, jacuzzi & steam room onsite
- Occasional educational trips
- An immediate start is possible

Please enclose a covering letter with your CV

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company events
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 09/02/2024



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