Graduate Communications and Training Co-ordinator

3 weeks ago

Horsham, United Kingdom RSA Full time

RSA has ignited a technology transformation programme covering a vast range of infrastructure, architecture, and service requirements. Due to the breadth and complexity of the programme, it requires a strong communications team to deliver the objectives and key messages alongside the co-ordination of the required training to employees who consume the new technologies and services.

We’re looking for a self-motivated, strategically driven Graduate, who has the flair and tenacity to deliver effectively on the communications and training plans working alongside a wide stakeholder group withing our Chief Information Office (CIO)

**Role Requirements**
Our unique Graduate programme supports you in achieving your full potential whilst giving you access to excellent benefits as part of your career development, including:

- A dedicated RSA business mentor
- A comprehensive 3-year development plan which focuses on accelerating your growth
- Facilitated learning & development interventions supported by guest speaker sessions
- Quarterly networking and community events with fellow Early Careers cohorts
- Sessions on supporting your well-being and emotional fitness
- Annual volunteering days as part of the programme’s giving back pledge

**Responsibilities**

We’re more than just a corporate culture - and this is more than just a job. Aside from being one of the world’s longest-standing general insurers providing peace of mind to individuals, families, small businesses, and large corporations, we pride ourselves in bringing together the brightest people from diverse backgrounds. Being a part of RSA means being part of an inclusive, collaborative, and diverse community that allows people to feel and be their best.

Joining us means being part of a company committed to transparency in the way we work. We use responsible business practices that not only span our investments, choice of suppliers and environmental impact, but how we engage with customers and employees.

In this role, we will support you to:

- Identify the required communication streams and channels to support various technology projects, including any strategic Leadership requirements
- Identify the relevant teams/departments that require communicating with through continual stakeholder analysis
- Co-ordinate a collaborative cross project communications plans and deliver on this plan with related artefacts and by compiling and managing RACI charts
- Complete and manage standardised communication templates and agreed checklists to ensure consistency of messaging
- Create and distribute communication materials in line with the agreed communication plan.
- Complete detailed surveys and stakeholder interviews to measure communication effectiveness and success for each project together with related reporting
- Design and deliver a related action plan if the communications didn’t achieve the required outcome.
- Understand current training plans and identify new and relevant training to support the programme and overall demand through a high-level training needs analysis
- Identify which teams/roles will receive the relevant training and organise when relevant and appropriate

**The Individual**
We want your individualism, capability, and ambition to shine through. You will need to have a zest for learning and a willingness to become a real expert within the function.

You will need to be a graduate with at least a 2.2 bachelor’s degree (or equivalent).

The best skills and attributes to have for this role are:

- Strong and effective communication skills with the ability to build relationships across the business
- An eye for detail, with the skills to collate, analyse and evaluate data and technical specifications
- Good presentation skills, be able to convey complex information succinctly to a wide audience
- Highly organised, with the ability to think strategically and innovate
- An ability to adapt and proactively react to changing circumstances or requirements
- A results driven outlook that will support RSA to outperformance

**About Us**
A welcoming, diverse, and inclusive culture is an important element for RSA in our best-in-class ambition. RSA thrives when everyone feels comfortable bringing their best self to work. We have a diverse mix of customers, and we want our employee base to reflect that. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential.

Our Values: Integrity: Be honest, open, and fair. Set high standards. Stand up for what is right.
Respect: Be kind. See diversity as a strength. Be inclusive and collaborate Customer Driven: Listen to our customers. Make it easy, find solutions. Deliver second-to-none experiences.
Excellence: Act with discipline and drive to outperform. Embrace change, improve every day. Celebrate success yet remain humble.
Generosity: Help others. Protect the environment. Make our communities more resilient.

Job Reference: UK

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