Passenger Service Agent

7 months ago


Bristol, United Kingdom Irlam Associates Full time

Job Summary:
We are seeking a detail-oriented and customer-focused individual to join our team as a Passenger Service Agent. As a Passenger Service Agent, you will be responsible for providing exceptional service to airline passengers, ensuring a smooth and enjoyable travel experience.

**Responsibilities**:

- Greet passengers and assist with check-in procedures
- Verify passenger identification and travel documents
- Assist passengers with baggage check-in and retrieval
- Provide information on flight schedules, delays, and gate changes
- Assist passengers with special needs or requests, such as wheelchair assistance
- Coordinate with other airport personnel to ensure efficient boarding and departure processes
- Handle passenger inquiries and resolve any issues or complaints in a professional manner
- Maintain accurate records of passenger interactions and transactions

**Experience**:

- Previous experience in customer service or hospitality preferred
- Excellent time management skills to ensure efficient handling of multiple tasks
- Ability to analyze situations quickly and make sound decisions
- Strong communication skills, both verbal and written
- Ability to remain calm and composed in stressful situations

**Benefits**:

- Competitive pay based on experience
- Opportunities for career growth and advancement within the company

**Job Types**: Full-time, Permanent

Pay: £12.08 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Night shift

Work Location: In person



  • Bristol, United Kingdom Magnus Search Limited Full time

    Magnus Search in partnership with a well-known Ground Handling company located Bristol International Airport are looking for **Front of House Staff /Passenger Service Agents**. This is a great opportunity for someone with previous customer service experiences and someone who enjoys working both as an individual or part of a team. **Duties and...


  • Bristol, United Kingdom Magnus Search Full time

    **Magnus Search in partnership with a well known Ground Handling company located at Bristol Airport are looking for Front of House Staff /Passenger Service Agents.** This is a great opportunity for someone with previous customer service experiences and someone who enjoys working as an individual or part of a team. **Duties and responsibilities**: -...


  • Bristol, United Kingdom Irlam Associates Full time

    **JOB TITLE: Customer Service Assistant** **LOCATION: Bristol Airport** **SHIFT PATTERN: 4 on 4 off 12hr shift** **PAY RATE: £12.08 per hour!** - **Main Duties & Responsibilities**:_ To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with personable...


  • Bristol, United Kingdom Irlam Associates Full time

    **JOB TITLE: Customer Service Assistant** **LOCATION: Bristol Airport** **SHIFT PATTERN: 4 on 4 off 12hr shift** **PAY RATE: £12.08 per hour!** - **Main Duties & Responsibilities**:_ To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with personable...

  • Passenger Assistant

    7 months ago


    Bristol, United Kingdom O.C.S. Full time

    About The Role*** Based within Bristol International Airport - Working on rotating shift basis between Monday to Sunday on 4 on and 4 of basis, you can work on either a permanent day shift or a permanent night shift- Days 5.00pm - 5.00am- Nights 5.00pm - 5.00am- We are looking for a Banksperson to assist with the safe transportation of passengers to and...

  • Passenger Assistant

    7 months ago


    Bristol, United Kingdom OCS Group Full time

    **About The Role**: Based within Bristol International Airport Working on rotating shift basis between Monday to Sunday on 4 on and 4 of basis Days 5.00pm - 5.00am Nights 5.00pm - 5.00am We are looking for a Banksperson to assist with the safe transportation of passengers to and from the terminal and aircraft using specialist equipment and vehicles and...

  • Passenger Assistant

    7 months ago


    Bristol, United Kingdom O.C.S. Full time

    About The Role*** Based within Bristol International Airport - Working on rotating shift basis between Monday to Sunday on 4 on and 4 of basis- Days 5.00pm - 5.00am- Nights 5.00pm - 5.00am- We are looking for a Banksperson to assist with the safe transportation of passengers to and from the terminal and aircraft using specialist equipment and vehicles and...

  • Customer Care Agent

    7 months ago


    Bristol, United Kingdom ABM Full time

    **Description**: **Job Title: Customer Care Assistant, PRM Operation** **Location: Bristol Airport** **Reporting To: Supervisor/Operations Manager** **Purpose**: To assist passengers requiring special assistance throughout their airport journey. **Key Responsibilities**: - Collect passengers from their arrival point at the airport to escort them through...


  • Bristol, United Kingdom OCS Group Ltd Full time

    OCS are recruiting for Passenger Service Assistants to aid with transportation in and around the airport and to help wit Ambulift driver and passengers to the Aircraft. Working between 5am and 5pm, 40 hours per week... 4 on 4 off shift - mon - sun £11.00 Per Hour Assist with the safe transportation of passengers to and from the terminal and aircraft using...

  • Customer Care Agent

    7 months ago


    Bristol, United Kingdom Irlam Associates Full time

    **Shifts: 4on 4off (6pm-6am)** **Pay Rate: £11 - £11.50 per hour** **Purpose**: To assist passengers requiring special assistance throughout their airport journey. **Key Responsibilities**: - Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate. - Ensure...

  • Passenger Assistant

    2 weeks ago


    Bristol, United Kingdom OCS Group Full time

    **About The Role**: Working 11.00am - 8.00pm Rotating Days between Monday and Sunday on Fixed Term Contract Basis until 31st October The main purpose of the role is to ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all...

  • Check-in Agent

    3 weeks ago


    Bristol, United Kingdom Magnus Search Limited Full time

    Magnus Search in partnership with a well known Ground Handling company located Bristol International Airport are looking for **Front of House Staff /Passenger Service Agents**. This is a great opportunity for someone with previous customer service experiences and someone who enjoys working as an individual or part of a team. **Duties and...

  • Customer Service Host

    7 months ago


    Bristol, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Customer Service Host** **LOCATION: Manchester Airport** **SHIFT PATTERN: 4 on 4 off, shift times will be dependent on operational requirements** **PAY RATE: £11.92 per hour** **OVERVIEW OF JOB DESCRIPTION** **Main Duties & Responsibilities**: To greet all passengers at the host desk ensuring that high standards of service...

  • Customer Service Host

    7 months ago


    Bristol, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Customer Experience Host** **LOCATION: Bristol Airport** **SHIFT PATTERN: Shifts (4 on2 off) Days, Evenings, Weekends, 40 hours per week** **OVERVIEW OF JOB DESCRIPTION** **Main Duties & Responsibilities**: To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure...


  • Bristol, United Kingdom OCS Group UK Ltd Full time

    Assist with the safe transportation of passengers to and from the terminal and aircraft using specialist equipment and vehicles. Ensure the smooth operation of airside transfers whereby passengers are assisted as per their requirements with mínimal delay. To be an Ambassador for the company, living the OCS values of care, safety, trustworthy and...

  • Check-in Agent

    7 months ago


    Bristol, United Kingdom Optime Group Full time

    Optime are excited to be recruiting Check-In Agents with flexible shifts available at Bristol Airport. Students Welcome! Once your initial background checks and training are complete, you’ll be able to work anything between 0 and 25 hours per week - simply by booking yourself in via our app. This is a great opportunity for someone with previous customer...


  • Bristol, Bristol, United Kingdom C9 Group Ltd TA C9 Recruitment Full time

    About the Role:We are looking for an experienced PCV bus driver to transport passengers safely and efficiently. The successful candidate will have a valid PCV licence, Driver CPC, and a minimum of 6 months experience.Key Responsibilities:Safely operate a passenger busPick up and drop off passengersProvide excellent customer serviceAdhere to traffic laws and...

  • Passenger Escort

    8 months ago


    Bristol, United Kingdom Techxi Full time

    **Term Time Only** **Role starting and finishing at your door step, no need for transport.** Do you have experience of working with children or adults with additional complex needs, some of whom may have challenging behaviour? Are you available between the hours or 7am-10am and 2pm-4pm Monday-Friday? We have vacancies for Passenger Assistants for a...

  • Customer Service Agent

    7 months ago


    Bristol, United Kingdom Matthew Olivers Ltd Full time

    **Customer Service Agent/Shipping - Bristol** Do you have previous experience in Customer Service or have you worked around at a port? We are looking for a friendly and organised Customer Service Agent to join this established company in Portbury. This is a great opportunity to join a new company and progress with your personal development/skills. **As a...

  • Customer Agent

    7 months ago


    Bristol, United Kingdom O.C.S. Full time

    About The Role*** We are looking for excellent customer service people to work over the Summer Months at Bristol Airport that will be flexible to work on 4/4 shift basis or 5/3 and rotate between early and late shifts. - Rotating Days between Monday and Sunday on Fixed Term Contract Basis until 31st October- The main purpose of the role is to ensure the...