Housing Officer
2 weeks ago
**Housing Officer**
**Permanent role**
**Part Time 25 hours**
**Salary £ **22,898 **pro rata**
**Based in Liverpool**
**Scheme name Shackleton View**
**Working Pattern Monday to Friday**
Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.
**The difference you’ll make**
You’ll be responsible for providing a customer focused housing service provision across supported and sheltered schemes. In addition, you will be required to deliver a day-to-day housing management service across schemes and monitor service level agreements with partners.
**So, who are you?**
Your usual responsibilities as a Housing Officer will include Ensuring occupancy targets are met, through lettings and refurbishments of properties. Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims and liaison with benefit agencies. Monitoring the delivery of reactive repairs across the properties within schemes in the cluster is of a high standard and cost effective.
**You will be required to work flexible hours to meet customer and business needs,**
**which may not include normal office hours and may include Lone Working**
**Enjoy the rewards**
Working with us, you’ll enjoy competitive pay, 28 days holidays excluding 8 bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development, and technology.
If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.
- We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work _
**Role Profile**
**The Housing Officer is responsible for providing a customer focused housing service provision across supported and sheltered schemes. You will be required to deliver a day-to-day housing management service across schemes and monitor service level agreements with partners. This post will cover 5 separate properties.**
- Ensuring occupancy targets are met, through lettings and refurbishments of properties.
- Meeting rent collection and arrears targets.
- Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims and liaison with benefit agencies.
- Adhering and assisting in the management of the scheme’s allocations procedure.
- Monitoring and meeting relevant health and safety standards in properties.
- Carrying out day-to-day administration duties.
- Assisting in the monitoring of service contracts.
- Monitoring the delivery of reactive repairs across the properties within schemes in the cluster is of a high standard and cost effective.
- Monitoring the schemes meet planned maintenance programs and that on-site delivery is well managed and in line with customer requirements
- Delivering high standards of housing management and ensuring that the service is meeting best practice.
- Promote and encourage a high level of client involvement, consultation, and communication.
- Delivering a high standard reception service across all services/ properties.
- Undertaking day-to-day housing management duties, including the maintenance of high standards of cleanliness within services, preparation of rooms and site inspections.
- Monitoring and reducing issues of anti-social behaviour within services.
- Clearly communicating tenant responsibilities and tenancy compliance.
- Working with colleagues to maintain good links with the local neighbourhood.
- Effectively using appropriate IT systems, including housing management systems, and maintaining professional and timely records.
**Service Delivery**
- To understand your role in the organisation and to be accountable for your contribution to maximise profitability.
- To understand how your job contributes to the overall purpose of the organisation and be accountable for delivering it in the most efficient way.
- To understand that your efforts will be customer led and be accountable for positive and tangible outcomes
- To understand that Care and Support are a nationally focused organisation and to be accountable for adhering to the agreed corporate policies and procedures.
- Working as part of a multi-disciplinary staff team and meeting the requirements of a rota system, ensuring cover is available across all services.
- Wor
-
Housing Officer Team Lead
4 weeks ago
Liverpool, United Kingdom Cobalt Housing Full time**Job title**: Housing Officer Team Lead (Customer Lead) **Salary**:£34,590.27 rising to £36,410.81 upon successful completion of probation **Location**: L11 2SF Supporting the Neighbourhood Manager, the Customer Lead will manage a small team of Neighbourhood Housing Officers, working in the Norris Green community, supporting delivery of generic housing...
-
Housing Officer Team Lead
4 weeks ago
Liverpool, United Kingdom Cobalt Housing Full time**Latest Opportunities**: We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord. If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to...
-
Housing Officer
13 hours ago
Liverpool, United Kingdom Venn Group Full timeHousing Officer/ Housing Advisor Vacancy waiting to be filled Venn Group would like to introduce the following position of Housing Officer’ for a Housing Association in Merseyside Position: Housing Officer / Housing Advisor Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum...
-
Income Officer
7 days ago
Liverpool, United Kingdom Cobalt Housing Full time**Latest Opportunities**: We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord. If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to...
-
Interim Housing Officer
4 weeks ago
Liverpool, United Kingdom Michael Page (UK) Full timeAbout Our Client Our client is a substantial player in the sector, providing vital housing services to communities. With a sizeable team based in Merseyside, they are well-respected and known for their commitment to improving lives through their work. Job Description Manage a diverse caseload of housing properties Deliver high-quality customer service...
-
Housing Options Officer
1 week ago
Liverpool, United Kingdom Akton Recruitment Full timeHousing Officer Liverpool £33 Per Hour I am recruiting for a local authority who is looking for a Rehousing Officer to deliver a high quality customer focused comprehensive re-housing and homelessness service and To administer the private sector bond scheme and develop and maintain effective working relationships with private Landlords and managing...
-
Housing Services Officer
11 hours ago
Liverpool, United Kingdom The Riverside Group Full timeJob Title: Housing Management Services Officer Contract Type: Permanent 11 is achieved after 12 months successful performance in the role) Monday-Friday 09:30am-5pm The difference you will make as a Housing Management Services Officer You will deliver quality housing management services to customers of social housing and RHO, ensuring that...
-
Finance Officer
4 weeks ago
Liverpool, United Kingdom Cobalt Housing Full timeJob title: Finance Officer (Accounts Payable) FTC **Salary**: Salary: £27,800 rising to £28,282 on successful completion of probation Location: L11 2SF The main purpose of this role will be to provide an efficient and reliable Accounts Payable function. The role holder will have a good attention to detail, be able to work to strict deadlines and must be...
-
Housing Officer
4 weeks ago
Liverpool, United Kingdom Michael Page (UK) Full timeOur client is a substantial player in the sector, providing vital housing services to communities. Manage a diverse caseload of housing properties Deliver high-quality customer service to tenants Work collaboratively with the property team to address housing issues Implement housing policies and regulations Perform administrative duties related to...
-
Housing Management Services Officer
3 days ago
Liverpool, United Kingdom The Riverside Group Full time**Job Title**:Housing Management Services Officer **Contract Type**:Permanent **Salary**:£25,578.44 (£28,107.11 is achieved after 12 months successful performance in the role) **Working Hours**:35 hours per week **Working Pattern**:Monday-Friday 09:30am-5pm **Location**:Speke, Liverpool **The difference you will make as a Housing Management Services...
-
Property Officer
6 days ago
Liverpool, United Kingdom Venn Group Full timeProperty Research Officer vacancy waiting to be filled Venn Group have been approached by a Charity and would like to introduce the following position available Property Research Officer North West England / Hybrid 65 per hour (Umbrella rate) Being responsible of the valuation of properties across the North West Obtain relevant approvals to...
-
Customer Lead
1 week ago
Liverpool, United Kingdom Cobalt Housing Full timeSupporting the Neighbourhood Manager, the Customer Lead will manage a small team of Neighbourhood Housing Officers, supporting delivery of generic housing management including: allocations, arrears, void management, estate management, customer/ resident involvement, lettings and other customer interactions. This role will take responsibility for ensuring...
-
Customer Lead
4 weeks ago
Liverpool, United Kingdom Cobalt Housing Full time**Job title**: Customer Lead **Contract**: Permanent **Salary**: £38,231.35 **Location**: L11 2SF Supporting the Neighbourhood Manager, the Customer Lead will manage a small team of Neighbourhood Housing Officers, supporting delivery of generic housing management including: allocations, arrears, void management, estate management, customer/ resident...
-
Customer Lead
1 week ago
Liverpool, United Kingdom Cobalt Housing Full time**Latest Opportunities**: We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord. If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to...
-
Finance Officer
4 weeks ago
Liverpool, United Kingdom Cobalt Housing Full time**Latest Opportunities**: We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord. If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to...
-
Care Administrator
4 weeks ago
Liverpool, United Kingdom Housing 21 Full timeSalary - **£21,517 per annum** - Location - **Liverpool, Brookside House** - This is a _temporary_, _full time_ vacancy_ that will close _in 14 days_ at 23:59 GMT_. _ **The vacancy** **Hours: 35 per week** Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits,...
-
Data Officer
4 weeks ago
Liverpool, United Kingdom Castlefield Recruitment Full timeData Officer - Housing Association - About The Client: Castlefield Recruitment are currently working with a Merseyside housing association who are looking to appoint a Data Officer on a temporary basis till March 31st. The role offers highly flexible and agile working with requirement to be in the office onlyonce a week. The role offers £22.30 per hour...
-
Operations Officer
4 weeks ago
Liverpool, United Kingdom Sunny Vale Supported Accommodation Limited Full time**Job Summary** We are looking for an Operations Officer who is experienced in Housing Management and can deal with tenants who have mental health issues and/or learning disabilities. Sunny Vale Supported Accommodation Limited is a Registered Provider that provides high quality accommodation throughout England, with the majority of this being supported...
-
Housing Advisor
13 hours ago
Liverpool, United Kingdom Service Care Solutions Full timeHousing Advisor Temporary - 4 Month Contract Full Time (37 Hours Per Week) We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the delivery of an on-going...
-
House Cleaner
4 weeks ago
Liverpool, United Kingdom Local Maids Full timeWe are looking for a house cleaner to clean our clients' homes and make sure that their home is kept immaculate. We are looking for someone who is organized, punctual, and willing to learn. We are looking for someone who is willing to work hard and put in quality work and grow relationships with local clients over time. This position is not just cleaning our...