Customer Lead

3 weeks ago


Liverpool, United Kingdom Cobalt Housing Full time

**Latest Opportunities**:
We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord.

If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to hear from you.

Benefits & Rewards of working at Cobalt

**Job title**: Customer Lead

**Contract**: 18 month fixed term contract or secondment

**Salary**: £36,410.81 per annum

**Location**: L11 2SF

Supporting the Neighbourhood Manager, the Customer Lead will manage a small team of Neighbourhood Housing Officers, supporting delivery of generic housing management including: allocations, arrears, void management, estate management, customer/ resident involvement, lettings and other customer interactions.

This role will take responsibility for ensuring that targets are achieved, and working alongside the Neighbourhood manager in developing strategic objectives and neighbourhood plans. Working with the Neighbourhood Manager and the Income and ASB specialist officers they will help with identifying and addressing Neighbourhood and customer priorities and make sure that their team are motivated and supported.

FOLLOW THE LINK TO VIEW THE FULL JOB DESCRIPTION AND PERSON SPECIFICATION

The closing date for the position of Customer Lead role will be Thursday 29th February.


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