Customer Service Assistant

2 weeks ago


Wrexham, United Kingdom Foundry Gym Wrexham Full time

You will be accountable to the gym manager and support them in running

day-to-day operations at the gym. You will provide excellent customer

service for our valued members and help the gym to reach its maximum

potential.

**Responsibilities**:
1. Front Desk Operations:

- Greeting members and visitors as they enter the gym.
- Managing member entries, membership sign-ups, and renewals.
- Answering phone calls, and addressing inquiries.

2. Membership Support:

- Assisting members with membership-related queries and changes
- Explaining membership plans, services, and benefits to potential

members.
- Processing payments and assisting with membership cancellations.

3. Customer Assistance:

- Resolving member concerns, complaints, and issues promptly and

professionally.
- Providing information about gym facilities and equipment usage

including showing potential customers around
- Providing gym inductions where required

4. Sales and Promotions:

- Promoting gym services, programs, and special offers to current and

potential members.
- Encouraging upsells, such as pre-workouts, protein shakes and

sunbed tokens.
- Participating in marketing activities to attract new members.

5. Facility Maintenance and Cleaning:

- Ensuring the reception and common areas are clean and organized.
- Monitoring equipment for maintenance needs and reporting any

issues.
- Completing all required cleaning tasks in the gym and changing room

and toilet areas
- Contributing to daily checklists to maintain high standards of

cleanliness within the gym

6. Administrative Tasks:

- Maintaining and inputting accurate member records on our Ashbourne

system, and managing paperwork.
- Supporting other administrative duties as assigned by management.

7. Health and Safety Compliance:

- Enforcing gym policies and safety regulations for members' well
- being.
- Assisting in emergency procedures and ensuring a safe environment.
- Conducting regular checks on the facility for any potential hazards.

8. Communication and Customer Relations:

- Communicating effectively with members, colleagues, and

management.
- Building rapport and fostering a positive relationship with members.
- Soliciting and providing feedback to improve overall service quality.

9. Team Collaboration:

- Collaborating with other staff members to ensure a seamless member

experience.
- Assisting trainers or instructors as needed during sessions.
- Participating in staff meetings and training sessions.

Pay: £8.23-£11.24 per hour

Expected hours: 40 per week

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 01/06/2024



  • Wrexham, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

    Customer Service Advisor £24,000 per annum Permanent opportunity in Wrexham Additional benefits:Hybrid opportunity. 22 days holiday + plus bank holidays + duvet day + your birthday + 1 CSR day.Holidays increase with length of service (1 additional day every year with a maximum of 25 days).Employee Assistance Programme.The role:Customer Service Advisor...


  • Wrexham, United Kingdom WestRock Full time

    **T**he opportunity**: To process the orders for key customer accounts as accurately as possible and also have the responsibility to ensure all jobs are checked according to the plan to ensure they can proceed into production without delay. **How you will impact WestRock**: - Manage the day-to-day order requirements and enquiries from a specific range of...


  • Wrexham, Wrexham, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

    Customer Service Advisor 24,000 per annum Permanent opportunity in Wrexham Additional benefits:Hybrid opportunity. 22 days holiday + plus bank holidays + duvet day + your birthday + 1 CSR day.Holidays increase with length of service (1 additional day every year with a maximum of 25 days).Employee Assistance Programme. The role: Customer Service Advisor...


  • Wrexham, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

    Customer Service Advisor 24,000 per annum Permanent opportunity in Wrexham Additional benefits:Hybrid opportunity. 22 days holiday + plus bank holidays + duvet day + your birthday + 1 CSR day.Holidays increase with length of service (1 additional day every year with a maximum of 25 days).Employee Assistance Programme. The role: Customer Service Advisor...


  • Wrexham, United Kingdom Wrexham County Borough Council Full time

    **Description**: Permanent 37 hours per week G04 - £21,189 - £21,575 per annum Are you passionate about delivering excellent customer service? Forward thinking? Confident? Yes? Then we want you! Join our Housing Tenancies team and you will join a team that takes real pride in what we do and the services we provide. Our tenants are at the heart of...


  • Wrexham, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** **Ruabon** **£26,000 to £28,000 basic salary** **Monday to Friday** **Permanent** An opportunity has arisen for a Customer Service Advisor to join our client in the Ruabon area. The company are a global manufacturer and require the Customer Service Advisor to respond to client order requests and...


  • Wrexham, United Kingdom Corbettsports Full time

    This is a great opportunity to join one of the biggest independent Bookmakers in the Country. Corbettsports is a Family run business established in 1947. **Over 18s only.** Pay to be discussed at interview. We are currently looking to recruit staff in the Wrexham Area. We strive to deliver consistently outstanding customer service and ensure a great...


  • Wrexham, United Kingdom Smartsearch Recruitment Ltd Full time

    Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking.We have an exciting opportunity for a Customer Service Advisor to work for a...


  • Wrexham, United Kingdom Page Personnel - UK Full time

    Permenant Position - Immediate Start **About Our Client**: Our clients customer service team consistently strives to provide an outstanding level of service, always taking a proactive and positive approach to guarantee customer satisfaction. Their customers are the driving force behind their business, propelling all their future successes. - This includes...


  • Wrexham, United Kingdom The House Nameplate company Full time

    **About us** The House Nameplate company is a small business in Wrexham. We are professional, agile and our goal is to The House nameplate company is a leading supplier of personalised products, dedicated to providing exceptional products and service to our customers. **Job Types**: Full-time, Permanent **Salary**: £19,396.00-£20,408.00 per...


  • Wrexham, United Kingdom Cube Consulting & Resourcing Ltd Full time

    Are you an experienced customer service advisor who listens well, understands the needs of customer and can think on their feet to provide the best solutions to issues raised ? If so this could be the opportunity for you ! Great company to work for with excellent career prospects. Day to day you will be: - Speaking to business customers over the phone to...


  • Wrexham, United Kingdom Demon Tweeks Full time

    **CUSTOMER SERVICE ADVISOR**: Day to day, you'll be taking calls and doing your best to support our customers with a great level of after sales care and support when they need it most. You'll take the care to understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do. You'll be joining a...


  • Wrexham, United Kingdom BluetownOnline Ltd Full time

    Job Title: Customer Service AdvisorLocation: WrexhamSalary: £23,750Job type: Full-time, part-time, evening & weekend shifts availableAbout us:Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to explore...


  • Wrexham, United Kingdom BluetownOnline Ltd Full time

    Job Title: Customer Service AdvisorLocation: WrexhamSalary: £23,750Job Type: Full-time, part-time, evening & weekend shifts availableAbout Us:Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to explore...


  • Pentre Maelor, Wrexham, United Kingdom Serply Recruitment Ltd Full time

    LEAD INFORMATION Job Title Customer Service Advisor Site location Wrexham Industrial Estate Responsible to Office Manager Responsible for Responsible for major customer accounts, collaborating with the Customer on all aspects of the Business in a Professional Manner Client brief Our client is a world leading manufacturer of high-level engineered...


  • Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 259651**Salary**: - £19,355**Job grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 3Contents Location About the...


  • Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 289732**Salary**: - £19,355**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the...


  • Wrexham, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are currently recruiting to join a utility company in mid Wales, Hafren Dyfrdwy we are looking for a Customer Advisor to join the Customer Solutions Team at Hafren Dyfrdwy. They are passionate about what they do, and their customers are at the heart of everything. They are inspired to create an awesome company and so in order to...


  • Wrexham, United Kingdom BluetownOnline Ltd Full time

    Job Title: Customer Service AdvisorLocation: WrexhamSalary: £23,750Job Type: Full-time, part-time, evening & weekend shifts availableAbout Us:Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to explore here ...

  • Sales Assistant

    4 weeks ago


    Wrexham, United Kingdom Roman Originals Full time

    **Roman Originals - Part Time Sales Assistant** Roman Originals are an ever growing retail Company, trading all over the UK from stand alone stores and Retail Concession Departments. We pride ourselves on providing the best service we can to all of customers, whatever the situation! So, are you a retail lover with a passion for Customer Service? We are...