Customer Service Advisor

15 hours ago


Derry, United Kingdom Search Consultancy Full time

Customer Service Advisor - Banking

**Salary**: £10.66ph

Location: Londonderry

Monday - Sunday 37.5 between 8am - 8pm

Permanent - Hybrid after training - November start dates

Do you have experience working in an FCA regulated environment? Are you passionate about helping customers? Then this is the role for you

We are looking for passionate and driven Customer Service focused individuals to join a reputable and well known business on their banking team.

Duties and Responsibilities:

- Assisting customer enquiries, aiming for a first call resolution
- Acting as first point of contact for all customers
- Preventing potential fraudulent activity
- Adhering to legislation and industry regulations with intricate security practices
- Being empathetic and understanding to all customers
- Resolving complex issues

What experience do you need?
- Experience working within customer services
- Excellent communication skills both verbal and written
- Experience dealing with vulnerable customers

What do you get in return?
- Health care plan
- Gym discount
- Fortnightly pay
- Employee discount
- Hybrid after training
- 29 days holiday increasing by 1day every year

Please APPLY NOW for an immediate telephone call



  • Derry, United Kingdom Danske Bank Full time

    **Customer Service Advisors - Branch network - Derry/Londonderry** **_Why you’ll want to work with us: _** We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisors. We don’t like to boast... but we have been voted Best Customer Engagement and People Engagement Teams and we would...

  • Customer Advisor

    1 week ago


    Derry, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team at Foyleside Centre in Derry on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive **people who want...


  • Derry, United Kingdom Red Dot Recruitment Full time

    **Customer Service Advisor** **We’re Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Join us as a Technical Support Advisor and you’ll enjoy the freedom and support you need to make an impact: making fans of the productsyou love.** - Full-time, permanent role - Train from home and then...

  • Customer Service

    5 days ago


    Derry, United Kingdom RedDot Full time

    Working from home Customer service and Technical Support Advisor Inbound customer service and Technical support Advisor Full time, permanent. All equipment and training is provided with constant ongoing support throughout your whole career. Operational hours are anything between 8am and 9pm on a Monday to Sunday basis. You will work 40 hours within 4...


  • Derry, United Kingdom Riada Resourcing Full time

    **Derry & Strabane Council - Customer Service Advisor (Templemore Sports Complex) - Full Time** - Location: Templemore Sports Complex - Hours of work: 37 hours per week on rota basis, to include early morning, evenings and weekends - Rate: £10.19 per hour - Full time **Duties**: - Provide high standards of customer service - Front of house duties...

  • Customer Service

    2 days ago


    Derry, United Kingdom Search Consultancy Full time

    Customer Service Advisor - Banking **Salary**: £10.66ph Location: Londonderry Monday - Sunday 37.5 between 8am - 8pm Permanent - Hybrid after training - November/December start dates Do you have experience working in an FCA regulated environment? Are you passionate about helping customers? Then this is the role for you! We are looking for passionate...

  • Service Advisor

    8 months ago


    Derry, United Kingdom Donnelly Group - Donnelly Group Maydown Site Full time

    At Donnelly Group we are recruiting for a motivated Service Advisor to join the team at our Maydown showroom. Everyone in our business plays their part in putting the customer first and bringing a great customer experience to life. You will act as a reliable and efficient point of contact for customers ensuring excellent customer service through...


  • Derry, United Kingdom Boots Full time

    Job Reference: 185368BR Londonderry, Foyleside Shopping Centre Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Londonderry, Foyleside Shopping Centre store. The exact shift patterns will be discussed at interview. **Need to know** We are now recruiting Christmas Customer Advisors for our Londonderry, Foyleside Shopping...


  • Derry, United Kingdom PWP complete services Full time

    Responsibilities: - Assist customers with inquiries, account questions, and concerns regarding financial services - Utilize Salesforce CRM system to document customer interactions and update customer information - Analyze customer needs and recommend appropriate financial products or services - Resolve customer complaints or issues in a timely and...


  • Derry, United Kingdom Bank of Ireland Full time

    **Description of Business Unit**: There's never been a more exciting time to work at Bank of Ireland - we are going through an extraordinary period of transformation and growth, adapting to what our customers need from us in a constantly evolving digital world. This transformation builds on our long standing tradition of being the trusted bank of choice for...

  • Customer Advisor

    6 months ago


    Derry, United Kingdom Boots Full time

    Summary Job Reference: - 229975BR Londonderry, Foyleside Shopping Centre Permanent 20 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...


  • Derry, United Kingdom Donnelly Group - Donnelly Group Campsie Site Full time

    We are currently recruiting for a Volkswagen Service Advisor to join our Campsie team. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion. **About the role**: Working with our established Volkswagen Service team you will act as a...


  • Derry, United Kingdom Currys Full time

    **DESCRIPTION**: **In-Store Service Advisor** Londonderry Currys, Londonderry (L02413) Permanent Part Time 8-15 hours per week, with flexibility to work additional hours £9.50 per hour, plus an average bonus per hour of 19p Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers...


  • Derry, United Kingdom Riada Resourcing Full time

    **Derry & Strabane Council - Customer Service Advisor (Templemore Sports Complex) - Full Time** - Location: Templemore Sports Complex - Hours of work: 37 hours per week on rota basis, to include early morning, evenings and weekends - Rate: £10.19 per hour - Full time **Duties**: - Provide high standards of customer service - Front of house duties...

  • Telesales Advisor

    6 months ago


    Derry, United Kingdom Radius Payment Solutions Full time

    **Location**: McLean Road, Derry BT473XX **Hours**: Monday - Friday 08:30 - 5:00pm Office based **Salary -** £21,000with 7k OTE DCI is part of the Radius Payment Solutions Group, a diversified supplier of fuel cards, vehicle-tracking, telecoms, insurance and other key business services to companies of all sizes worldwide. We are a successful, fast-growing...

  • Telesales Advisor

    7 months ago


    Derry, United Kingdom Radius Payment Solutions Full time

    **Location**: McLean Road, Derry BT473XX **Hours**: Monday - Friday 08:30 - 5:00pm Office based **Salary -** £22,500 with 7k OTE DCI is part of the Radius Payment Solutions Group, a diversified supplier of fuel cards, vehicle-tracking, telecoms, insurance and other key business services to companies of all sizes worldwide. We are a successful,...


  • Derry, United Kingdom Donnelly Group NI Full time

    We are currently recruiting for a Volkswagen Service Advisor to join our Campsie team. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion. **About The Role** Working with our established Volkswagen Service team you will act as a...


  • Derry, United Kingdom Chemist Connect Full time

    Please include a cover letter along with CV when applying. **Duties**: Job Summary: Duties - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate information about products, services, and policies to customers - Assist customers with placing orders, processing returns, and resolving any issues or...


  • Derry, United Kingdom Radius Payment Solutions Full time

    **Location**: McLean Road, Derry BT473XX **Hours**: Monday - Friday 08:30 - 5:00pm Office based **Salary -** £21,500 with 7k OTE DCI is part of the Radius Payment Solutions Group, a diversified supplier of fuel cards, vehicle-tracking, telecoms, insurance and other key business services to companies of all sizes worldwide. We are a successful,...

  • Parts Sales Advisor

    7 months ago


    Derry, United Kingdom Euro Car Parts Full time

    Parts Sales Advisor (Full Time) - Derry Euro Car Parts **_ Monday to Friday and alternate Saturdays_** **The Role**: As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and...