Finance Systems Helpline Associate

6 months ago

Watford, United Kingdom KPMG Full time

**Job details**:
**Location**:Watford

**Capability**:KPMG Business Services

**Experience Level**:Associate/Assistant Manager

**Type**:Full Time or Part Time

**Service Line**:OEH

**Contract type**:Fixed term contract

**Job description**:
**Senior Finance Associate (12-month FTC)**

The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.

Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.

From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

**Why Join KPMG as a Senior Finance Associate**

Finance is currently heavily involved in the EMPowered project which will see the firm's core Finance systems replaced with S/4 HANA and other new systems integrated alongside. This change will be the biggest transformation the firm has seen in 15 years and it is vital that the Finance teams scale up operations to help support the business in the successful roll out of these new systems.

**What will you be doing?**

You will be working across the Finance OEH teams (primarily the Finance and Engagement Management Helpline and Engagement Finance Champions) to provide a mix of first and second line support to the business when several new Finance systems are launched across the UK firm.
- Process, administration and semi-technical queries and requests which are outside the scope of EXL and other Finance support teams, using the team’s workflow management system to log and track queries through to resolution.
- Develop a high-level understanding of Finance systems, integrations and processes.
- Become a Subject Matter Expert in a number of areas, but in particular for Profinda and Twenty5, ensuring training and education opportunities are fulfilled within the support teams and across the business, if necessary.
- Be an advocate for change programmes delivered by Finance / KBS, including automation tools, self-service, standardisation and any other changes in ways of working.
- Support the Helpline and EFC management teams in all matters, including compliance and education around relevant Finance-related processes and policies, escalating deviations, where necessary.
- Keep team Knowledgebases and process documentation up to date.
- Training/mentoring of junior and new members of the team.

**What will you need to do it?**
- Proactive attitude
- Excellent written and verbal communication skills
- High attention to detail
- Keen problem-solving abilities
- Ability to prioritise and deal with a varied workload

To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

**Our Locations**:
We are open to talk to talent across the country but our core Central Service hubs for this role are:

- Watford

With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

**Find out more**:
Within Central Services we have a range of divisions and specialisms. Click the links to find out more below:
For any additional support in applying, please click the links to find out more:
**Why KPMG Business Services at KPMG?**:
Every day our firm performs better because of how we work together, as one team, each the best at what we do. The difference we make shines through to our people and our clients. We’re KPMG Business Services (KBS). We’re a cross-functional team, bringing together experts across a wide range of critical activities which help to grow, run and protect our business. From HR and Learning, Finance, Procurement, Facilities and Operations, through to Risk and Legal, Corporate Affairs, and Market Development, our approach is focused on driving the improved performance of the firm. We work shoulder to shoulder with our client-facing teams and we focus on delivering our services in ways which help to drive efficiency, improve quality and enhance our firm’s brand and reputation.

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