Applicant Services Officer

1 month ago


Canterbury, United Kingdom Canterbury Christ Church University Full time

Job details

**Salary**

£24,533 - £26,444 per annum

**Contractual hours**

37

**Basis**

Full time

**Date posted**

10/08/2023

**Job reference**

REQ04437

**Attachments**
- attachment- REQ04437 Applicant Services Officer Job Description.pdfJob description

Permanent
- Hybrid Working Available

£24,533 - £26,444 per annum

**Background of Department/ Role**
- The Directorate of Marketing and Communications provides efficient and effective admissions, planning and academic administrative services that are aligned to the University’s strategic aims, underpinned by a strong customer focus and delivered across all our campuses and partnerships increasingly on a 24/7 basis.
- Within this Directorate, Applicant Services delivers a high-quality service to applicants, their advisers and the University community.
- Within the institution, our commitment is to work collaboratively with colleagues across all departments in providing advice, information and support in all aspects of the student journey.
Admissions and Applicant Services is responsible for:

- Operating fair, transparent and responsive admissions and selection policies to deliver an excellent applicant experience.
- Managing admissions processes to achieve agreed student number recruitment targets.
- Providing professional advice on all applicant activities including to those parts of the University that have delegated responsibility in these areas.
- Planning and managing confirmation and clearing.

**The Role**

This role is responsible for ensuring that all external course data, including entry requirements and vacancy listings for UCAS is complete and accurate.

The post holder will consult with key stakeholders to aid them setting up and creating automated communications within the student record system.
- The post holder will work together with colleagues across Admissions, Marketing and Communications and Planning and Academic Administration to support and deliver key activities such as Clearing and Registration.

**The Person**

You will have experience of working with a Student Records system or equivalent and be able to diagnose and resolve issues confidently and be adept at processing a large volume of data.
You are able to work in a team to ensure high levels of accuracy and provide excellent customer service. You will have an awareness of the current issues impacting Higher Education. You will have a flexible attitude and can work effectively under pressure.

**Working at CCCU**
- Canterbury Christ Church University is located in the world-famous Cathedral city amongst stunning history and heritage. Canterbury is a thriving international destination, with many students and staff choosing to study and work here, making this historic, cosmopolitan city vibrant and culturally diverse.
- Our staff enjoy competitive salaries and a great working environment with several benefits ranging from the occupational pension scheme to use of the University’s facilities including the library and fitness centre. We are strongly committed to equality and recognise the value of a diverse workforce.
- We offer generous holiday entitlements plus eight bank and public holidays, as well as discretionary days over the Christmas period.

**Additional Information**
- Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you
- #yourCCCU

**How to apply**
- Interviews are to be held 13/09/2023
- Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.
- For more information about this role, please view the job description via the attachments link above.
- Location: Canterbury
- Applicant Services Officer



  • Canterbury, United Kingdom Oxford International Education Group Full time

    **Student Services Officer** **Location: Canterbury** **Type of contract: Permanent** **Starting Date: ASAP** **Salary: Competitive** **Job purpose** We are looking for a Student Services Officer to join our growing Student Services team. The person appointed will be required to provide a high quality & effective professional service to both staff and...


  • Canterbury, United Kingdom The London Institute of Banking and Finance Full time

    **Based: Canterbury and Home based** **Salary: £12,597 per annum (this is a pro-rated amount of the full-time equivalent of £25,194 per annum)** **Hours: 18.75 hours per week, Monday to Friday** **Contract: 12 months** **Do you have experience of working in a busy customer call centre?** **Have you worked within an education or training...


  • Canterbury, Kent, United Kingdom University of Kent International College Full time

    Job purposeWe are looking for a Student Services Officer to join our growing Student Services team. The person appointed will be required to provide a high quality & effective professional service to both staff and students, hold strong interpersonal skills, and have the ability to handle a wide range of tasks.Main duties and responsibilitiesStudent...


  • Canterbury, United Kingdom Total Security Services Full time

    TSS have an exciting new career opportunity, for security officers working in Canterbury Tesco, working alongside one of the biggest global retail companies, Tesco. If you are in the security industry or are looking for a career change, then this is a fantastic opportunity for you to develop further. TSS is a perfect fit for starting or progressing your...


  • Canterbury, United Kingdom City Security Services Limited Full time

    **Role Security Officer/Librarian** **Shift Pattern - 4 on 4 off** **Shift times - 22:45- 07:45 (Nights)** **Payrate - **£11.44 **Location - **CT2 Job Description**:Security Officer/Librarian** Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management...


  • Canterbury, United Kingdom Canterbury City Council Full time

    Canterbury City Council is changing the way we work and the way we deliver our services. As part of this change we are looking for a number of officers with experience in enforcement to join our team. Working closely with our Planning team, Safer Neighbourhood Team you will play a key role in ensuring our residents have confidence in our planning system by...


  • Canterbury, United Kingdom DT Services SE Ltd Full time

    An exciting opportunity has arisen for a motivated and organised individual to join our team at DT Services as Payroll and Office Administrator. This is a busy and diverse role, and needs a highly organised and efficient person, who knows how to prioritise, to fill the vacancy. You'll need to be pro-active and be able to maintain clear communication,...


  • Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Job summary We are looking for an empathetic, caring, enthusiastic and motivated individual. You need to be able to organise yourself and others, to co-ordinate a wide range of tasks within tight timescales, to work under pressure and show initiative. You will play an important role in the effective organisation and coordination of the Bereavement...


  • Canterbury, United Kingdom Clear IT Recruitment Limited Full time

    My client is searching for a Software Application Engineer to join their team in Canterbury, Kent on a hybrid basis. The clients Liberate Case Management system - is a locally installed application with a executable front end and SQL back end. Main purpose To maintain and develop the case management software systems for the firm in accordance with the...


  • Canterbury, United Kingdom Red Snapper Group Full time

    RSR are currently recruiting for a **Probation Service Officer.** **Job Summary**: If you have a passion for the criminal justice sector and are interested in offender rehabilitation then joining the National Probation Service as a **Probation Service Officer.** This will give you the opportunity to work directly with a caseload of high risk offenders and...


  • Canterbury, United Kingdom 121 Cleaning Services Full time

    We are looking to hire a reliable and professional cleaner to join our team. **Job Description**: 1 staff to work the same shift Monday - Friday 5.00pm - 6.30pm General office cleaning including emptying bins, cleaning toilets, hoovering mopping, dusting. etc. Training Given Uniform Provided You may be working around the client for the first part of...

  • Case Services Officer

    1 month ago


    Canterbury, United Kingdom Canterbury City Council Full time

    **Case Services Officer Level 1 (Assets Technical Support)** **Salary **From £23,877.00 **Hours 37** **Location** Flexible location within commute of Canterbury City Council offices for onsite meetings Are you passionate about delivering excellent customer service and want to make a difference to the lives of Canterbury district residents? We’re...


  • Canterbury, United Kingdom Kingdom Services Group Ltd Full time

    Kingdom Services Group currently have a great opportunity for a Concierge Security Officer to join our client working at a supported living accommodation site in Canterbury. Where : Canterbury CT2 area When: ASAP Hours: On Average 40 Hours per Week, 4 On 4 Off, Night shifts. 22.00 pm - 08.00 am Salary : £11.95 per hour What’s...

  • Case Services Officer

    4 weeks ago


    Canterbury, United Kingdom Canterbury City Council Full time

    Are you passionate about delivering excellent customer service and want to make a difference to the lives of Canterbury district residents? We’re doing things differently and if you have an appetite for learning, enjoy variety and want to join a team who are redefining how council services are delivered, we’d like to hear from you. We are a newly...

  • Case Services Officer

    1 month ago


    Canterbury, United Kingdom Canterbury City Council Full time

    Are you passionate about delivering excellent customer service and want to make a difference to the lives of Canterbury district residents? We’re doing things differently and if you have an appetite for learning, enjoy variety and want to join a team who are redefining how council services are delivered, we’d like to hear from you. We are a newly...


  • Canterbury, United Kingdom Canterbury City Council Full time

    Location Flexible location within commute of Canterbury City Council offices for onsite meetings. Are you passionate about delivering excellent customer service and want to make a difference to the lives of Canterbury district residents? We’re doing things differently and if you have an appetite for learning, enjoy variety and want to join a team who are...


  • Canterbury, United Kingdom Mercia Utility Services Ltd Full time

    Mercia Utility Services Ltd work on behalf of utility companies, and we are currently recruiting Self Employed Resolution Officers to join our existing field team and cover Canterbury, Kent. The position would ideally fit around another job similar to this. Job Summary: You will be visiting commercial and domestic properties to establish: - Current...


  • Canterbury, United Kingdom Mercia Utility Services Ltd Full time

    Mercia Utility Services Ltd work on behalf of utility companies, and we are currently recruiting Self Employed Resolution Officers to join our existing field team and cover Canterbury, Kent and surrounding areas. The position would ideally fit around another job similar to this. Job Summary: You will be visiting commercial and domestic properties to...


  • Canterbury, United Kingdom Coventry City Council Full time

    What is the job role? To support the Children’s Commissioning Team Manager by taking the lead on quality assurance across all commissioned services, including managing Contract Officers and effectively responding to quality concerns with commissioned services, in particular fostering, residential and supported accommodation providers. To take...

  • Recruitment Officer

    1 week ago


    Canterbury, United Kingdom EKC Group Full time

    About The Role **Please note that this is a temporary appointment to cover parental leave until 31 July 2025** **Please note that this position is part-time for 30 hours a week with a pro-rata salary of £25,557 per annum** EKC Group has an exciting opportunity for a Recruitment Officer to join our team. As a Recruitment Officer, you will join our...