Community Maternity Administrator

8 months ago

London, United Kingdom Whittington Health NHS Trust Full time

The post holder will be responsible for providing a high quality appointments booking and referral management service for Maternity patients. The role incorporates general office duties to all users of the service, in an efficient, professional, and responsible manner.

Functions of the role include providing excellent customer care, and close liaison with the Midwifery team, Obstetric team, Management team and the use of the Electronic Patient Records Medway and Medway Maternity.

An in depth knowledge and experience of Medway and Medway Maternity is paramount, to ensure the booking functions are carried out to the required high standards and to provide a speedy, reliable, accurate and professional service.

The Community Maternity Admin Support team are one of the first points of contact for Maternity patients; therefore it is important that the staff portray a caring and professional image.

GENERAL

To ensure that all communication are dealt with confidentially and discreetly and that a sensitive approach is used; to respect patient and staff confidentiality at all times.

Ensure all outgoing and incoming calls are introduced with the Trust name, department name and staff member’s name.

Liaise as necessary with Consultants, Midwives, health records, GPs as well as a range of other health professionals and departments within the Trust (for example, the wards, other specialities, health records, IM&T) to ensure that the department interfaces efficiently with them.

Raise any problems or queries with the relevant supervisor

Ensure compliance with all Trust policies and follow Trust codes of practice regarding any absence, annual, sick and other leave; sickness where possible must be reported to the Supervisor two hours before start of duty on the day of sickness

To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed time frames as determined by the clinical team and/or line manager.

Undertake any other duties commensurate with the grade as agreed and delegated by your manager

To facilitate paper-lite working where appropriate and work with the team to improve processes

Work from other sites within Whittington Health when necessary e.g. community sites

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

REFERRAL MANAGEMENT

Ensure that all Maternity referrals are registered and dealt with promptly and appropriately ensuring that all information is complete, checking details against the national spine if required

Based on referral information, identify the correct team for new patients to be allocated to and provide them with new referral information

Work with the Community Midwifery team to manage booking/scan appointments for new patients as appropriate, ensuring these are made within the clinically appropriate timescales as set out nationally

Escalate any patient safety or clinical concerns around waiting times or bookings

Notify Overseas Officer of Private /Overseas Patients to determine NHS eligibility in a timely manner

  • Community Maternity Administrator

    9 months ago

    London, United Kingdom Whittington Health NHS Trust Full time

    The post holder will be responsible for providing a high quality appointments booking and referral management service for Maternity patients. The role incorporates general office duties to all users of the service, in an efficient, professional, and responsible manner. Functions of the role include providing excellent customer care, and close liaison with...

  • Patient Administrator Maternity Department

    7 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    We are searching for a high performing and enthusiastic individual to fill 2 Patient Administrator vacancy's at the Chelsea site working in our busy Maternity Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. As a team player they will need to be able to demonstrate excellent...

  • Advice Worker

    7 months ago

    London, United Kingdom Maternity Action Full time

    Job description **We are recruiting a part time Advice Worker - Asylum Support, £37,616 pro rata, hybrid working,** We are seeking an experienced Asylum Support Advice Worker to help deliver our new maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire. **About Maternity...

  • Head of Policy and Campaigns

    7 months ago

    London, United Kingdom Maternity Action Full time

    Job description We are seeking an experienced Head of Policy to lead our policy and campaigning on issues affecting the legal rights and health and wellbeing of pregnant women, new mothers and their families. **About Maternity Action** Established in 2008, Maternity Action protects and strengthens the rights of pregnant women and new parents to...

  • Maternity Education Administrator

    7 months ago

    London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

    A new exciting opportunity has arisen in Maternity at Homerton Healthcare to join the Education Team as the Maternity Education Administrator. They will assist with mobilisation of kit to the clinical areas to support learning through clinical simulation and undertake the student rota in conjunction with the CPF. To be able to work in a flexible manner...

  • Maternity and Gynaecology Governance Administration

    7 months ago

    London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time

    Governance Administrator, Band 4, St George’s University Hospital, London We are excited to announce that we have a vacancy available for a Governance Administrator to join the Maternity Governance Team. This is a multidisciplinary team of Midwives and Doctors that work to ensure patient safety is promoted and achieved through robust governance...

  • Administrator (Maternity Cover)

    2 days ago

    London, United Kingdom Watson Martin Full time

    **Raynes Park, SW London - Hybrid remote £21-23k per annum** Watson Martin, part of the Reed Group, is a market leading centre for all levels of CIPD professional qualifications, HR and L&D apprenticeships plus in-company soft skills training. We have accomplished this by offering the highest level of quality andachieving outstanding success rates. Our...

  • Band 3 Maternity Administrator

    7 months ago

    London, United Kingdom Royal Free London NHS Foundation Trust Full time

    Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust We are advertising for 1 x Maternity Administrator for Enhanced Maternity Continuity of Care (MCOC) team. The role will be based at the Royal Free Hospital. The post holder will be expected to work dynamically across all areas of...

  • Administrator Maternity Cover

    7 months ago

    London, United Kingdom Apollo Private Wealth Full time

    Please note that this is an 8 month Maternity Cover contract As a Business Processing Administrator, you will have the responsibility for providing comprehensive, confidential, and professional support to the Business Processing Manager and the wider teams. Supporting the Business Processing Team with day to day administrative duties; you will ensure that...

  • Community Midwifery Administrator

    2 days ago

    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    2 exciting posts have arisen within the Maternity Team, as a Community Midwife Administrator. You will be part of the Maternity administrative team, providing a comprehensive and quality administration service to the designated department, manage and prioritise their workload liaising closely with the other administration staff and management in the...

  • Band 3 Maternity Administrator

    7 months ago

    London, United Kingdom Royal Free London NHS Foundation Trust Full time

    Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust We are advertising for a Maternity administrator covering the Antenatal Clinic. The role will be based at Barnet Hospital however the post holder will be expected to work dynamically across all areas of the service when...

  • Administrative Professional with Community Focus

    4 weeks ago

    London, Greater London, United Kingdom London Chinese Community Centre Full time

    About the RoleWe are seeking an experienced and enthusiastic Administrative Officer to join our team at the London Chinese Community Centre. This is a full-time position (35 hours per week) that requires strong administrative skills, excellent communication abilities, and a passion for working with diverse communities.

  • Maternity Safeguarding Administrator

    4 days ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    To provide a comprehensive and efficient administrative and secretarial service to the Trust’s Safeguarding Children Team in all aspects of safeguarding vulnerable children. The post will provide a broad range of support activities to ongoing and fixed term projects within the department and will ensure the smooth running of the office and effective...

  • HR Administrator

    6 months ago

    London, United Kingdom BNP Paribas Full time

    HR ADMINISTRATOR (MATERNITY COVER) (JOB NUMBER: LON2066) **Key deliverables** - Provision of first line support service to the business on areas such as: - All administration tasks associated with joiners and **leavers** - Day to day benefit administration - Processing all employee changes and instructing payroll accordingly - Administration of...

  • Maternity Cover Administrative Assistant

    2 weeks ago

    London, Greater London, United Kingdom Career Legal Full time

    Career Legal is looking for a dedicated Maternity Cover Administrative Assistant to fill a 1-year contract position. As Executive Assistant, you will provide critical support to the Senior Partner and contribute to the success of the law firm.Your primary duties will involve:Managing the Senior Partner's diary and inboxCoordinating meetings, events, and...

  • Maternity and Gynaecology Governance Administration

    7 months ago

    London, United Kingdom St George's Healthcare NHS Foundation Trust Full time

    The post-holder will be essential to assisting the Team in providing day to day admin support to the maternity governance team. To support the governance team with arranging meetings, taking minutes, and collecting data. To support the department needs to improve communication with staff, which involves updating communication boards, printing out and sharing...

  • Band 3 Maternity Administrator

    7 months ago

    London, United Kingdom Royal Free London NHS Foundation Trust Full time

    Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust The administrators are responsible for providing a front-line reception service and administrative function to all areas of the maternity service and for delivering a high standard of customer care to a wide range of client...

  • Administrator - 12 Month Maternity Cover

    7 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Clinical Haematology Department. We are seeking a Band 3 Administrator to cover a12 month maternity coverfor our Haematology Day Unit based at Guy's Hospital. You will join a team of administrators in running the administrative functions of the unit. This could involve working at reception, deal with patient...

  • Community Care Liaison

    2 weeks ago

    London, Greater London, United Kingdom Community Hospice Full time

    Job Title: Community Care LiaisonAbout the RoleWe are seeking an experienced administrative professional to join our team as a Community Care Liaison at Community Hospice. As a key member of our administration team, you will provide essential support to our clinical teams, including the inpatient unit.The ideal candidate will have excellent communication and...

  • Maternity Support Worker

    7 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    We are looking for Maternity support workers to join our team to support our midwifery staff and new parents. Experience is not required but will be an advantage. Training in the role will be given within work time, this role includes working in maternity theatres and all aspects of maternity care within a private maternity setting. The Kensington Wing at...