Patient Administrator Maternity Department
7 months ago
We are searching for a high performing and enthusiastic individual to fill 2 Patient Administrator vacancy's at the Chelsea site working in our busy Maternity Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.
As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.
2 positions available - 1 full-time post in Maternity Inpatients Ward, working on a shift pattern starting at 7.30 and finishing at 19.30, two or three days on and then three days off. This pattern will include bank holidays.
1 Part-Time position working 3 days a week 9-5 in Ultrasound/Antenatal Clinic
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative
support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in one of the following areas, providing cross cover where necessary:
Maternity Antenatal Office and Birth Centre
Ultrasound
Maternity Reception/Inpatient Ward
Maternity Assessment Unit
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Roles and responsibilities
Admitting patients via Cerner
Amending demographics on Cerner and K2
Meeting and greeting patients and visitors with a welcoming and kind attitude
Scanning Documents
Answering phones
Communicating with the Clinical Team
Working as part of a larger team
Cross covering within the Maternity Team
Please refer to the job description for the full list of roles and responsibilities.
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