Care Coordinator

2 weeks ago


Watford, United Kingdom Heritage Care Place Full time

Are you driven and passionate about delivering excellent care and support in your local community? Well, this is your opportunity to play a pivotal role and make it happen. This is a very unique and exciting opportunity for an experienced Care Coordinator or Supervisor with a hands-on approach, to work closely with the owner of the business to develop and manage the service. Requirements - Our new Care Coordinator must be self-motivated, dynamic, driven, and an excellent communicator who copes well under pressure.

This role will include but is not limited to the following duties:

- To provide direct (hands on) care when required to support new packages and cover
- Ensure all service users receive a weekly Rota with names and times of their calls
- Ensure all Health & Safety Procedures are implemented, monitored and reviewed
- To support the branch manager and care coordinators in the recruitment and selection of care staff
- To liaise with the service user, their families, social workers and other key people regarding care packages
- To participate in any manager/staff meetings, putting items forward for the agenda
- **Sociable, flexible and a committed individual**:

- **Have previous experience in scheduling calls, supervising care workers and risk assessing**:

- **Hold or be working towards NVQ level 3**:

- **Be willing to undergo an enhanced DBS disclosure**

**Job description**

We are recruiting for a dedicated Care Coordinator to join our fantastic team at Clarity Homecare Ashford. You will be responsible for communicating with our care assistants and service users, creating and developing care plans, coordinating rotas, and more.

The successful applicant will be compassionate, knowledgeable about home care and the role of a Care Coordinator and hold a Level 3 Health and Social Care qualification or equivalent.

**Responsibilities**:

- Consult with service users and family members to discuss what care they need
- Develop a bespoke care plan to address each service user’s individual needs
- Regular check-ins and evaluations of service users’ care plans
- Manage and support the valued team of care assistants
- Coordinate and manage weekly rotas
- Be available to go out and deliver care when required.

**Requirements**:

- Knowledge of domiciliary care
- Good verbal and written communication skills
- Computer skills and proficiency in Microsoft Office
- Strong analytical thinking and the ability to handle multiple tasks
- Excellent customer service
- Compassion and empathy
- Ability to travel - a full and valid UK Driving Licence and access to a car are essential to the role.

**Due to the nature of this role, you must hold a full UK driving licence and have access to a vehicle.**

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Day shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- providing care: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: One location



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