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Online Marketplace Administrator

3 months ago

Oakham, United Kingdom Gates Garden Centre Full time

Gates Garden Centre is a leading provider of high-quality gardening products, outdoor furniture and homeware. Established in 1948, the company has grown to become a well-known brand across the UK. With both in-store and online operations, there’s also two restaurants, a large farm shop and a 600-acre farm. The company prides itself on its customer-centric approach and commitment to providing high-quality products and services.

We are currently seeking an experienced Administrator to run our online marketplace channels, with a specific focus on developing our Amazon business.

**The role involves**:

- Working closely with our ecommerce team to analyse and understand what products sell best on our own Gates website
- Researching and analysing which products will sell best on Amazon, whilst always keeping margins in mind
- Writing up product descriptions using key search words to increase sales conversions and improve Amazon rankings
- Keeping existing listings up to date and adjusting descriptions and prices to keep rankings high
- Liaising with logistics regarding shipping routes and costs, and to organise exchanges and returns
- Answering customer queries through the Amazon sellers portal
- Building our presence on Amazon and growing our Amazon business generally

**Requirements**:

- A sound knowledge of English grammar with excellent copywriting skills
- Strong attention to detail
- Excellent communication skills, both verbal and written
- Great customer service skills
- Highly organised and can work to tight deadlines
- Ability to work independently as well as in a team
- Interest in eCommerce and Online Selling
- Knowledge and understanding of SEO best practice
- Familiarity of working within online trading
- Willingness to work extra hours if required

**We offer**:

- A competitive salary
- A fast-paced, enjoyable and satisfying workplace, where you really can make a difference within a well-established, successful and growing family business
- To be part of a friendly and supportive team
- Staff discount
- On site free parking

If this sounds like you and you’re ready for a new challenge, we want to hear from you.

**For more information, please contact Chris Waddy on 01664 454309.**

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Store discount

Ability to commute/relocate:

- Oakham, LE15 7QB: reliably commute or plan to relocate before starting work (required)

Work Location: In person