Administration Assistant/receptionist

2 weeks ago


Penarth, United Kingdom Penarth Healthcare Partnership Full time

**Job description**

**Penarth Healthcare Partnership - Administration Team Vacancies**

PHP is a very busy GP Practice within the Penarth area.

The practice consists of:
**Clinical Team**

**7** GP Partners

**3* Salaried GP’s, **2* Pharmacists, **2* ANP’s, **5* Practice Nurses, **1** HCSW

**Administration Team**

**24** Administration Team

**Management Team**

Practice Manager and Assistant P.M

**Due to an increase in our patient list size (approximately 3000) and generally extra workload, PHP are looking to expand the current administration team.**

We have 2 x 17.5 hours vacancies with the following requirements
- **TUESDAY 12:30-17:30, WEDNESDAY 13:30-18:30, AND THURSDAY 09:30-17:30**:

- **TUESDAY 08:00-16:00, WEDNESDAY 12:30-17:30, AND FRIDAY 13:30-18:30**

**Some of the duties include**:
Reception administration

Appointment booking

Inbound/outbound calls

Prescription’s administration

Referrals

Summarising

**The practice is a fast-paced environment, where attention to detail and excellent patient service is required at all times.**
- **The role can be challenging at times, and we are looking for staff who can offer our patients an empathetic, professional service and have a resilient, friendly nature.**_

**Essential skills and Experience**

I.T skills

Excellent customer service skills-face-to-face/telephone/written

Office/reception/call centre experience

**Desirable**

Previous GP practice or healthcare office setting experience

**Hourly rate
- starting at £9.50 and following 3 months probation increasing to NMW (April 2023 will be £10.41)**

**The practice is open Monday-Friday 08:00-18:30.**

Shifts will include some **08:00 a.m.** starts and **18:30 p.m. **closes, on a rota basis.
- There may be a requirement to adjust shifts, where possible, to cover the service requirements, due to annual leave/sickness._

**Job Types**: Part-time, Permanent

**Salary**: From £9.50 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

COVID-19 considerations:
There are currently no Covid-19 restrictions

Work Location: One location



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