Late Team Administrator

4 months ago

Boston, United Kingdom Sureserve Group Full time

**Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.**

We are recruiting for a diligent, professional Administrator to join our busy team to manage the calls from our tenants and clients between 5pm and 8pm, from Monday to Friday, and whilst you will need to be able to access our Boston Office on occasion to attend meetings or training, this role is fully home based. This role necessitates a resilient and detail-focused person with excellent communication skills and the ability to multitask effectively.

**Overview of Role**:
The Contract Administrator serves as a crucial conduit between multiple stakeholders, ensuring that accurate data is delivered and communicated daily to the appropriate parties and that all planned, and allocated works are distributed on time, meeting the standards set by the Company and its Clients.

**Key Responsibilities**:

- Overseeing and facilitating late office operations, ensuring efficiency and productivity.
- Acting as the primary point of contact for after-hours inquiries, providing timely and accurate responses.
- Maintaining records and databases, ensuring all administrative tasks are up-to-date.
- Supporting team members with scheduling, planning, and logistics for late and out-of-hours services.
- Compliance with company policies, procedures, and regulatory requirements.

**Required Attributes**:

- A self-motivated individual, looking to develop and progress within a successful Company.
- Understand and work to an excellent level of customer service.
- Experience of handling a high volume of calls will be beneficial
- Require a friendly and professional attitude to encourage good relationships with Engineers, Tenants and Clients.

It is important that we complete all the appropriate criminal and reference checks before you start working with us.

**What We Offer**:

- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support
- counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender Equality Working Group
- Sureserve Academy
- a platform for development, career progression
- Employee Voice Programme
- Social activities for all of our Teams
- Sureserve Legends
- celebrating the fantastic ways in which our employees live our values.

**We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

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