Contact Centre Associate

This post is for a qualified social worker (or someone with similar qualifications or experience) to assess and manage risk in relation to child contact activities and support decision-making regarding child contact arrangements. - To coordinate and manage a team of sessional staff to ensure seamless service provision for families that utilize child contact...

We are seeking an exceptional strategic Contact Centre Planning professional to join our growing team. The successful candidate will have a solid background in Contact Centre Planning and the tools associated, as well as experience in leading planning teams and stakeholder leadership skills. The role's responsibility will be to lead planning teams who are...

Contact Centre Advisor Salary: £26,745 pa Location: Manchester - Agile Full time, Permanent 35 hours per week Closing Date: 4th Dec 2024 Interview Date: TBC We have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution Centre We're looking for those who can deliver a brilliant customer...

Full time, Permanent 35 hours per week Closing Date: 4th Dec 2024 Interview Date: TBC We have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution Centre We're looking for those who can deliver a brilliant customer experience to all customers by resolving issues at the first point of contact....

**Contact Centre Advisor** **Location: Old Trafford** **At Manchester United our aim is to Win the United Way - and the quality of our behind-the scenes team sets us apart from the competition.** **Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent...

**Role - Contact Centre Customer Advisor** **Location - Manchester** **Salary - £22,500 OTE £25,000** Richard Abson Group are assisting a main car dealership group in finding them a Customer Service Advisor for their contact centre. Your role will be to book customers vehicles in for service, maintenance, or repair work. You’ll be maintaining a good...

**Location: Pines Hospital** Here at Transform Healthcare Ltd we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We have an excellent opportunity for an...

**Location: Pines Hospital** Here at Transform Healthcare Ltd we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We have an excellent opportunity for an...

** Job Title: Quality Controller (Contact Centre)** **Salary Range**: £27,500 - £30,000 per annum (pro-rata for contract) **Contract Duration**: 4-6 weeks **Key Responsibilities**: - Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. - Evaluate calls based on predetermined criteria such as accuracy,...

**Purpose**: The Supporter Services Centre provides Manchester United’s valued fans, members, season ticket holders, and prospective customers with support on all sales and service queries around ticketing, membership, hospitality, match day updates and more. As a Contact Centre Executive, you will be responsible for ensuring enquiries are handled in an...

**LOCATION** **Manchester** **SALARY** **£27000 - £29000** **JOB TYPE** **Permanent** **REF** **AW2308-02_1690902651** **Contact Centre Team Leader** **Manchester City Centre** **Up to £29,000 + bonus (OTE £40,000+)** If you demonstrate strong, strategic leadership skills and are currently managing a high performing team yet your current...

Are you passionate about education and training? Do you possess exceptional communication skills and a strong background in contact centre operations? We are seeking a dedicated and motivated individual to join our education team as a Contact Centre Educator for Dispatch. This is a unique opportunity to contribute to the growth and development of our...

**LOCATION** **Manchester** **SALARY** **£29000 - £35000** **JOB TYPE** **Permanent** **REF** **ZC1803-0723(5)_1689778764** **Contact Centre Team Leader X3** **£27,000 - £29,000 basic + monthly bonuses = £42,000 per year** We have a brand new opening for an experienced team leader, or senior looking to step up This is the chance for you to be...

**LOCATION** **Manchester** **SALARY** **£27000 - £29000** **JOB TYPE** **Permanent** **REF** **AW2402-05_1710175593** **Contact Centre Team Leader** **Up to £29,000 basic plus monthly bonus (OTE up to £60k)** **Manchester City Centre - 10 minute walk from MCC/Arndale** **Flexible start date (**Full time)** We have a brand-new opening for an...

**Contact Centre Team Manager** **Permanent** **Salary**: Up to £30,000 plus an on-target bonus**Location:* Manchester/Hybrid If your background is call centre or contact centre based and you’re ready for your next challenge, this could be THE role for you. We’re seeking an established Team Manager to join our team to help us go from good to great. As...

**Contact Centre Team Manager** **Contract**:12 months fixed term contract (maternity cover) **Salary**: Up to £30,000 plus an on-target bonus **Location**: Manchester/Hybrid If your background is call centre or contact centre based and you’re ready for your next challenge, this could be THE role for you. We’re seeking an established Team Manager to...

Contact Centre Specialist Salary: £26,745 Location: Manchester - Agile Full Time, FTC 12 months 35 hours per a week Closing Date: 1st November 2024 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and...

Are you passionate about education and training? Do you possess exceptional communication skills and a strong background in contact centre operations? We are seeking a dedicated and motivated individual to join our education team as a Contact Centre Educator for Call Handling. This is a unique opportunity to contribute to the growth and development of our...

TeamWe are looking for an experienced Customer Service Team Lead to build and manage an internal team of 5-10 Customer Service agents, handling inbound calls, emails via Zendesk ticketing system and incoming post.As well as being the first line of support for our UK customers, your team is responsible for escalating complaints and technical issues to the...

Team We are looking for an experienced Customer Service Team Lead to build and manage an internal team of 5-10 Customer Service agents, handling inbound calls, emails via Zendesk ticketing system and incoming post. As well as being the first line of support for our UK customers, your team is responsible for escalating complaints and technical issues to the...