Inbound Customer Service/administrator

3 weeks ago


Bolton, United Kingdom Ajvani Shoes LTD Full time

**Job Summary**

**Duties**:

- Use problem solving skills to identify and resolve customer issues
- Provide advice about services available
- Deal with cases
- Process returns
- Occasional telephone service required
- Help with packing orders
- General other duties as required

**Skills/Qualifications**:

- Ability to communicate well with a variety of customers worldwide
- Excellent spelling and grammar
- Attention to detail
- Good level of computer literacy
- Problem solving skills
- Good numeracy and literacy skills
- Able to work effectively alone and as part of a team
- Patience and empathy
- Positive attitude
- Willingness to learn new things
- Desirable but not essential is an interest in fashion and footwear
- Experience using eBay and Amazon an advantage

Training for in house systems will be provided. Experience not necessary but an advantage.

Role offered upon successful completion of a trial period.

**Salary**: £11.44 per hour

Work Location: In person



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