Customer Service Advisor

2 months ago


Bolton, United Kingdom The Recruitment Co Full time

**Job Title: Customer Service Advisor**
**Location: Bolton
Hours: 37.5 hrs per week Mon - Fri between 9am - 6pm, mínimal weekend coverage required with rota day off in the week

**Salary**: £20,000 per annum + Bi-annual Bonus**
**Main Duties and Responsibilities**:

- **Manage day-to-day queries from patients, hospitals and medical professionals**
- **Taking ownership of high quality customer service experiences**
- **You will be the first point of contact for our customers, by ensuring that every query is answered in a timely fashion**
- **To be responsible for undertaking a wide range of patient service and administrative duties which link in and support the multidisciplinary team**
- **Answer incoming calls in a friendly, polite and professional manner. Consider the request, taking appropriate action or redirecting to other personnel as appropriate**
- **Attend and participate in team, staff meetings and other meetings as required**
- **Any other ad hoc duties as required**

**About you**:

- **You must have a minimum of 1 years call centre experience**
- **You are a strong and confident communicator, balanced with the right listening skills and a friendly telephone manner**
- **You really care about the customer and want to solve their queries in the right way with care and consideration**
- **You are organised and service minded**
- **You create positive experiences**
- **You are PC literate and know how to use Word, Excel, and Outlook. Learning new systems is something you can do easily**

**CCNorthwest
Please note The Recruitment Co. is an equal opportunities employer.**

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.



  • Bolton, United Kingdom Customer Management Resourcing (CMR) Full time

    **Role: Customer Service Advisor** **Location: Bolton** **On Site** **Salary: Up to £22,500 Dependant on experience** We have an exciting opportunity for an experienced Customer Resolutions Advisor. **What you'll be doing**: - You’ll be responsible for logging and acknowledging all incoming correspondence. - Ensuring all complaints are seen through...


  • Bolton, United Kingdom Customer Management Resourcing (CMR) Full time

    **Role: Customer Service Advisor** **Location: Bolton** **On Site** **Salary: Up to £22,500 Dependant on experience** We have an exciting opportunity for an experienced Customer Resolutions Advisor. **What you'll be doing**: - You’ll be responsible for logging and acknowledging all incoming correspondence. - Ensuring all complaints are seen through...


  • Bolton, United Kingdom Customer Management Resourcing (CMR) Full time

    **Role: Customer Resolutions Advisor** **Location: Bolton** **On Site** **Salary: Up to £22,500 Dependant on experience** We have an exciting opportunity for an experienced Customer Resolutions Advisor. **What you'll be doing**: - You’ll be responsible for logging and acknowledging all incoming correspondence. - Ensuring all complaints are seen...


  • Bolton, United Kingdom Customer Management Resourcing (CMR) Full time

    **Role: Customer Resolutions Advisor** **Location: Bolton** **On Site** **Salary: Up to £22,500 Dependant on experience** We have an exciting opportunity for an experienced Customer Resolutions Advisor. **What you'll be doing**: - You’ll be responsible for logging and acknowledging all incoming correspondence. - Ensuring all complaints are seen...


  • Bolton, United Kingdom Red Recruitment Full time

    Red Recruitment is excited to be recruiting Customer Service Advisors to join a fully integrated energy infrastructure company in Bolton. This position includes a monthly bonus incentive as well as full training and is a great opportunity for someone with previous customer-focused experience. This position is temporary with the opportunity to go...


  • Bolton, United Kingdom Jobwise Full time

    **We are recruiting for a Customer Service Advisor for a successful and expanding company based in Bolton. Working in modern, state of the art offices you will also benefit from a salary of £22,308 with free onsite parking and excellent benefits.** **What will you be doing as a Customer Service Advisor?** Working as part of a phone based customer service...


  • Bolton, United Kingdom Jobwise Full time

    **We are recruiting for a Customer Service Advisor for a successful and expanding company based in Bolton. Working in modern, state of the art offices you will also benefit from a salary of £22,308 with free onsite parking and excellent benefits.** **What will you be doing as a Customer Service Advisor?** Working as part of a phone based customer service...


  • Bolton, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** Pertemps are recruiting for Customer Service positions working on assignment at one of the UK’s leading banks. **WHAT’S IN IT FOR YOU?** - A full comprehensive training and coaching package- Potential for future pay progression (length of service and competency based)- Potential to work on a hybrid basis...


  • Bolton, United Kingdom Vantage Recruitment Full time

    Service Coordinator / Customer Service Advisor / Planner, Lostock, Monday to Friday £27,500 + great bens Do you crave a fast-paced, dynamic role where you can make a real difference for customers? Are you a whiz at organisation and communication, with a knack for solving problems? If so, then this Service Coordinator role is your calling! As the Service...


  • Bolton, United Kingdom The People Pod Full time

    Customer Service Advisor - Admin Team An exciting opportunity has arisen for a self-driven and confident Customer Service Advisor to join our Company based in Bolton. Customer Service Advisor: Dealing with inbound calls/queries and New Instructions: Answering a high volume of calls maintaining a rapid response rate according to agreed service levels. Making...


  • Bolton, United Kingdom Haier Europe Full time

    **Customer Service Advisor | £24,000 pa | Bolton** This is a Customer Service Advisor role that offers more. Working with the number one home appliance brand in the world you'll enjoy amazing opportunity, performance, and potential. We don't limit what you can achieve and where you can go with us at Haier Europe. **Benefits**: - Base salary up to...


  • Bolton, United Kingdom Optimise Talent Ltd Full time

    Customer Experience Advisor - £28k Based in Bolton This is a unique opportunity to join a new business within the finance sector that is disrupting the lending market. We are looking for an experienced Customer Experience Advisor from a financial services background to ensure all our client and customer relationship are strong and all contact meets with...


  • Bolton, United Kingdom Optimise Talent Ltd Full time

    Customer Experience Advisor - £28kBased in BoltonThis is a unique opportunity to join a new business within the finance sector that is disrupting the lending market. We are looking for an experienced Customer Experience Advisor from a financial services background to ensure all our client and customer relationship are strong and all contact meets with not...


  • Bolton, United Kingdom Optimise Talent Ltd Full time

    Customer Experience Advisor - £28kBased in BoltonThis is a unique opportunity to join a new business within the finance sector that is disrupting the lending market. We are looking for an experienced Customer Experience Advisor from a financial services background to ensure all our client and customer relationship are strong and all contact meets with not...


  • Bolton, United Kingdom Optimise Talent Ltd Full time

    Customer Experience Advisor - £28kBased in BoltonThis is a unique opportunity to join a new business within the finance sector that is disrupting the lending market. We are looking for an experienced Customer Experience Advisor from a financial services background to ensure all our client and customer relationship are strong and all contact meets with not...


  • Bolton, United Kingdom Optimise Talent Ltd Full time

    Customer Experience Advisor - £28kBased in BoltonThis is a unique opportunity to join a new business within the finance sector that is disrupting the lending market. We are looking for an experienced Customer Experience Advisor from a financial services background to ensure all our client and customer relationship are strong and all contact meets with not...


  • Bolton, United Kingdom Darts Corner Full time

    An exciting opportunity has arisen to join our Customer Service team here at Dart Corner. As the Customer Service Advisor you will be the first point of contact for any customer who contacts us via phone, online or in person. You will also be responsible for providing an outstanding level of service, acknowledging and resolving customer queries, dealing with...


  • Bolton, United Kingdom Connells Group Full time

    Do you have an **outgoing personality**? Do you like talking to people over the telephone? Would you like to work in a **fun & rewarding environment**? If the answer to these questions is yes, we may have the job for you! We are recruiting Customer Service Advisors to work in our busy central operations team in Cardiff, where you will be working on the...


  • Bolton, United Kingdom Connells Group Full time

    Do you have an **outgoing personality**? Do you like **talking to people** over the telephone? Would you like to work in a **fun & rewarding environment**? If the answer to these questions is yes, we may have the job for you! We are recruiting Customer Service Advisors to work in our busy central operations team in Bolton where you will be working on the...


  • Bolton, United Kingdom Connells Group Full time

    Do you have an **outgoing personality**? Do you like talking to people over the telephone? Would you like to work in a **fun & rewarding environment**? Do you want to work for a company where **90% of our progression** is done internally? If the answer to these questions is yes, we may have the job for you! We are recruiting Customer Service Advisors to...