Customer Service Advisor

2 weeks ago


Bolton, United Kingdom Red Recruitment Full time

Red Recruitment is excited to be recruiting Customer Service Advisors to join a fully integrated energy infrastructure company in Bolton. This position includes a monthly bonus incentive as well as full training and is a great opportunity for someone with previous customer-focused experience.

This position is temporary with the opportunity to go permanent.

**Benefits and Package for a Customer Service Advisor**:

- ** Salary**:£10.90 per hour
- ** Hours**:40 hours per week, operating hours are Monday - Friday, 8am - 8pm and Saturdays 9am - 5pm, various shift patterns are available
- ** Contact Type**:Temporary with the opportunity to go permanent
- ** Location**:Bolton
- Monthly bonus incentive
- Full training provided

**Key Responsibilities of a Customer Service Advisor**:

- Effectively handling any customer objections and queries in order to secure booking via inbound and outbound calling
- Understanding all specific customer requirements
- Re-engaging with a customer when a booking has not been complete
- Remaining compliant in all conversations with customers whilst using defined scripts and company systems
- Working as part of a team to ensure objectives and associated targets are met

**Key Skills and Experience of a Customer Service Advisor**:

- Previous experience working in a fast-paced, customer-focused environment
- Experience working in a contact centre is advantageous
- Being computer literate is essential
- Clear communication skills, both verbal and written are required
- Ability to work well under pressure whilst working towards targets is required

Red Recruitment (Business)



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