Back Office Customer Services

3 weeks ago


City of London, United Kingdom Morgan Spencer Full time

**Back Office Customer Services - Financial Services**
**£35,000 + excellent benefits**
**City**
A fantastic opportunity to join an Investment Management in a brand new role due to team expansion. As Back Office Customer services, you will be responsible for all aspects of our administrative relationship with clients and potential clients.
**Financial Services/Banking experience is ESSENTIAL.**
**THE ROLE**:

- Answering client queries effectively and promptly
- Meeting and assisting all clients visiting the offices
- Diarising and chasing correspondence
- Checking letters for accuracy
- Issue of letters and other correspondence
- Tracing and dealing with lost client payments and correspondence
- Chasing unpresented cheques
- Managing the CRM system
- KYC administration for new clients

**Skills/Experience**:

- Minimum of 1 years’ experience within a client facing administration role within High Street Banking preferably
- Excellent written and verbal communication skills
- Strong attention to detail
- Client focused
- Good IT skills - Word, Excel

Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.
Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple:Refer a friend or colleague who is not already registered with MorganSpencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice.Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim
Morgan Spencer Limited, registered in England & Wales No: 4254114


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